Thank you for sharing your feedback on our Pantene Pro-V Coconut Milk and Shea Butter Shampoo. We’re delighted to hear that you enjoyed the scent. However, we’re disappointed that you didn’t notice any difference in your hair. Please know that our mission is to create products that provide great results for our consumers. We regret that this product did not meet your expectations, and we will pass your experience along to our Quality Assurance Team, as well as the rest of our Pantene Team. In the meantime, we would appreciate the opportunity to speak with you further about what occurred and to help you find the right product for your hair concerns. Please give us a call at (800) 945-7768 or send us an email through the Contact Us page on our website.

Thanks for taking the time to share your experience with Pantene&#39;s Coconut Milk &amp; Shea Butter Shampoo. Our apologies that you noticed some frizziness. Frizz is most often an indicator that you may not be using the correct version for your hair type, or you may not be using enough conditioner. <br /><br />We recommend trying a richer conditioner, using a conditioning treatment 2-3 times a week leaving it on your hair for up to 5 minutes, and/or even using more conditioner on the ends of your hair. using a leave in conditioner instead of a rinse out conditioner can even help prevent frizz. <br /><br />We&#39;d love to assist you further so feel free to give us a call at (800) 945-7768, or send us an email from our Contact Us page. <br />