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Customer reviews for Garmin Index™ S2 Smart Scale, Black for
Garmin Index™ S2 Smart Scale, Black
3.7 out of 5 stars
stars1,186 ratings1,181 reviews
  1. 5 stars48% (569)
  2. 4 stars16% (191)
  3. 3 stars12% (143)
  4. 2 stars9% (104)
  5. 1 star15% (179)
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Showing 491-500 of 1,181 reviews
Nov 29, 2022
Dyear000
1 out of 5 stars review

Hate It!

I received this scale thru a weight loss study. Could not get it to connect to my wi-fi! Now I know what I’m doing. My Withings Cardio+ scale connects to my home network seamlessly. Finally got the Garmin Index S2 scale to connect by bringing into my living room and placing it on the floor directly beneath my router. Even then, I’ve had to connect it twice! WORTHLESS!

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Fitness

We are sorry to hear about the experience you are having with the scale and would ask that you reach out to our team so that we can get more detail from you and work on a solution with you. Thank you for posting a review. Please reach out to our team at: product.support@garmin.com Index S2 Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics

Mar 17, 2023
Heather479
5 out of 5 stars review

Tracking simplified

Very pleased with this scale and it's ability to transfer the information straight to my connect app. Two of use the same scale and we are 20 pounds apart so it has no difficulty recognizing which user is one the scale. The body fat average for the week is within less than half a percentage difference from my Dexa scans so I feel it's fairly accurate for that. The muscle mass is farther off from my Dexa scans so I'm not sure about accuracy there. Overall I'm very happy with this scale.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Oct 6, 2024
RickP
5 out of 5 stars review

Works like a charm!

I purchased this scale hoping to track all the metrics that the InBody scale does at my gym. And it is amazing! I love that it can track both myself and my wife using two different Garmin accounts. And I also love that it updates Garmin Connect over WiFi so I do not need my phone to run the app. This scale does everything that it advertises and I am hooked!

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
May 27, 2024
Max2000
5 out of 5 stars review

Consistent Weight Readings

Compared to other scales, the Index 2 provides consistent data and tracks many other metrics besides weight. Battery life has been good, however it is a bit of a pain connecting the scale to WiFi. Once connected it updates to the Garmin app rather well.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Mar 20, 2023
bicyclecoachrandy
5 out of 5 stars review

Solid scale that makes things easy

First of all, the scale is accurate and consistent, which are super important. Secondly, pairing the scale to my existing Garmin Connect account was simple and flawless. I'm able to keep track of important metrics that I use for monitoring diet and fitness. Very happy with this scale.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Feb 2, 2024
Ryan F
5 out of 5 stars review

Awesome!

Contacted Garmin and they replaced the defective one with a new one, it works great! Love that it automatically updates my Connect App and features body fat, bone density, and other metrics. (Original Review: "Will not pair with Garmin connect app, multiple attempts over multiple days. Will not function without pairing to the app, so it's basically a paper weight so far.")

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Feb 7, 2025
Gonz
2 out of 5 stars review

**Review of the Garmin S2 Scale**

I was initially excited about the Garmin S2 Scale, given its reputation for accuracy and integration with fitness tracking. When it works as intended, it's truly outstanding. The scale provides comprehensive metrics like weight, body fat percentage, muscle mass, and more, seamlessly syncing this data to your phone and the internet for a holistic view of your health. The design is sleek, the interface is user-friendly, and the data presentation is both informative and motivating. However, my experience has been marred by significant sync issues. The scale often refuses to connect to my phone or the internet, leaving me with data that's stuck on the device or sometimes not recorded at all. This connectivity problem is incredibly frustrating, especially when you're trying to track progress over time or share data with a fitness coach. Despite multiple attempts at troubleshooting, including resetting the device and reinstalling the app, the syncing remains inconsistent. In summary, while the Garmin S2 Scale excels in functionality and design when it does sync correctly, the frequent failures to connect make it a disappointing purchase. If Garmin can resolve these sync issues, it would undoubtedly be a top recommendation; until then, the scale's potential remains unfulfilled

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Apr 6, 2024
KMF1
3 out of 5 stars review

Good data but frustrating

The information provided is good but it doesn’t allow you to choose the user before you get on. Because my husband and I are about the same size, it’s constantly confusing the two of us and it doesn’t always allow me to swap users before it saves it. So I don’t get my weight and one or the other has to delete out the wrong data from our app.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review. Please reach out to our team at: product.support@garmin.com Index S2 Smart Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics

Apr 15, 2024
denali
3 out of 5 stars review

Good for weight, other metrics are unreliable

I bought this to replace an old index that died. I think the weight is a little more precise than gen 1. Accuracy is good enough. The non-weight metrics (bodyfat, water, muscle, and bone) are just derived from height and weight. They should either not be included or you should have the option to turn them off. The scale is way overpriced for just weight, but it is easy to integrate with the connect app.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

Thank you for your review and experience with the Index S2 Smart Scale. We would like to discuss this further over email. If you would please email us at product.support@garmin.com. Index S2 Smart Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics

Feb 14, 2023
Dbh1
3 out of 5 stars review

Great look not so great accuracy

This is my second Garmin scale. I had the original Garmin index and was pleased with it. Upon switching to the S2 my body fat went up by 12% from 14% to 26%. I have never been more than 15% body fat in my life by either the original index scale or doctor measured

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Fitness

Thank you for posting a review. Sorry for the issue that you are experiencing, we would encourage you to check the software on the device because a recent update to the device helped with that issue. If you find that the device is already up to date or an update does not help please reach out to our team for assistance. Updating the device: https://support.garmin.com/en-US/?productID=679362&searchQuery=update&tab=topics Index S2 Smart Scale support: https://support.garmin.com/en-US/?productID=679362&tab=topics