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Customer reviews for TCL 65" Class Q6 Series QLED Smart TV for
TCL 65" Class Q6 Series QLED Smart TV
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3.5 out of 5 stars
stars
12 ratings8 reviews
  1. 5 stars42% (5)
  2. 4 stars17% (2)
  3. 3 stars8% (1)
  4. 2 stars17% (2)
  5. 1 star17% (2)
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Showing 1-8 of 8 reviews
Sep 5, 2024
Reviewer name: Jack
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Buy

We are very happy with this TV. It has an exceptionally crisp clear picture. The sound is not bad but could be just a little crisper to the ear.

Helpful?1KB1ODDHBIMP13913115237
reply from TCL Expert

Hi Jack, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!Thank you,SaraTCL Customer Support

Dec 2, 2025
Reviewer name: Kyle
5 out of 5 stars
5 out of 5 stars review

1 year Review

Had our TV for about a year and no problems have occurred. The TV has great quality for the price!

Helpful?1KB1ODDHBIMP13913115237
reply from TCL Expert

Hi Kyle,<br /><br />Thank you for taking the time to provide your feedback. We&#39;re thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! <br /><br />Thank you, <br /><br />Sara <br />TCL Customer Support

Feb 24, 2025
Reviewer name: Josh
5 out of 5 stars
5 out of 5 stars review

Great gaming tv

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Helpful?1KB1ODDHBIMP13913115237
reply from TCL Expert

Hi Josh,Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

Jul 25, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV for a great price

The TV is really good (clear picture & decent size), however, the audio is a bit hollow. Adding a sound bar fixed that.

Helpful?1KB1ODDHBIMP13913115237
reply from TCL Expert

Hello,Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!Thank you,SaraTCL Customer Support

Apr 14, 2025
Reviewer name: imflyin
3 out of 5 stars
3 out of 5 stars review

TV good, remote not so good

I replaced my LG TV with this because the internet chip had gone out once and was replaced. I was already having problems with the new chip when I purchased this tv. I bought this because my nephew, the electronics nerd, recommended. I am basically happy and the price is a good price. I like the TV but the remote, to me, is hard to use. I wish it had numbers so I could go directly to the channel instead of having to scroll through my favorites. I hid all of the channels I do not watch but the remote is still an inconvenience to use. Picture is great quality and clear. The sound is a little “tin-like” in my opinion so I purchased a sound bar that helps with sound quality. All in all this is a tv that will serve my needs once I get use to the remote.

Helpful?1KB1ODDHBIMP13913115237
reply from TCL Expert

Hi imflyin,Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!Thank you,SaraTCL Customer Support

Jan 22, 2026
Reviewer name: DAVID
2 out of 5 stars
2 out of 5 stars review

Junk, buy something else

This replaced a Samsung I had for 8 years. Not at all the same quality. The TV seems to lose its mind every couple of months. The programming guide disappears and calling TCL support is a complete waste of time. They do everything to not honor the warranty. I keep having to find workaround since I use an antennae and it loses the programming regularly. I also have a Hisense Roku tv in the den that has never had a problem. This will be the last and only TCL product I own.

Helpful?1KB1ODDHBIMP13913115237
reply from TCL Expert

Hi DAVID,<br /><br />Thank you for taking the time to provide your feedback. We&#39;re sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We&#39;d like to gather more information to better understand what is occurring. Please reach out to us at tclsocial&#64;tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.<br /><br />Thank you,<br /><br />Sara<br />TCL Customer Support

Mar 26, 2025
Reviewer name: denverdave
2 out of 5 stars
2 out of 5 stars review

Not good quality

I bought this a year ago. Now it has no channel program guide so you can't see what is on local channels, it no longer receives updates, Paramount plus has never worked. Google interface is glitchy and hard to use. Called TCL several times with no help. Wish I had bought a different brand.

Helpful?1KB1ODDHBIMP13913115237
reply from TCL Expert

Hi denverdave,Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support

Jul 26, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Do not buy!

I had a terrible experience with this TCL 65 Class Q6 Series QLED Smart TV. The first one arrived dead and would not power on at all right out of the box, so I had to repack it and drop it off at FedEx for a return. Sam’s Club sent a replacement, but that one powered on with two long black lines across the screen, so I had to spend another 20 minutes on the phone with Sam’s Club just to return it again. What a hassle. Never again.

Helpful?1KB1ODDHBIMP13913115237
reply from TCL Expert

Hello,<br /><br />Thank you for taking the time to provide your feedback. We&#39;re sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!<br /><br />Thank you,<br /><br />Sara<br />TCL Customer Support