Thank you for sharing your honest feedback on our Secret Clinical Strength Soft Solid Antiperspirant Deodorant in the Light and Fresh scent. We genuinely value your loyalty to our products and are disappointed to hear that you aren't happy with the consistency of the product, its smell, and that you didn't receive the sweat protection that you're used to. We can assure you that there hasn't been any drastic or recent changes that would affect the performance of the product. We can understand your frustration though and we will be sharing this information with our Quality Assurance Team and the rest of our Secret Team. You may already know this but the level of protection depends on your body chemistry, the changes in diet, activity levels, or stress may also affect the products performance. If you have used the product correctly and have not had relief, you may want to consider consulting your doctor. We would like to hear more from you about this experience so please reach out to us at (800) 964-1947 or message us through our Contact Us Page.

Hello. We really appreciate you taking the time and sharing your opinion about our Secret Clinical Soft Solid Antiperspirant and Deodorant, Light and Fresh. We appreciate you being a consumer and it's sad hearing that you're not a fan of our packaging for the product. When we're making our products we partake in some extensive research and consumer testing to create features that we think you would love. We understand that preferences do switch from person to person though and we appreciate you taking the time to share yours. We always take consumer feedback into consideration when making changes or creating future products and we'll be sure to share your comment with the rest of our Secret Team. If you just so happen to have any suggestions, we'd love to hear them, so just call us at (800) 964-1947 or message us through our Contact Us Page.