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Customer reviews for Jetson Flash Hoverboard Black for
Jetson Flash Hoverboard Black
4.4 out of 5 stars
stars221 ratings186 reviews
  1. 5 stars74% (164)
  2. 4 stars9% (19)
  3. 3 stars6% (13)
  4. 2 stars2% (4)
  5. 1 star10% (21)

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Showing 91-100 of 186 reviews
Sep 20, 2019
Blkrze37
5 out of 5 stars review

Great Scooter

[This review was collected as part of a promotion.] This scooter is great. It makes my walks to local area nice and less tiresome on me. It does really well on all terrains. That is a big plus in my book. I really enjoy using this. My grandkids think this is really cool.

Review from RideJetson.com
Helpful?2JMIPT5TKWQ913896870934
Dec 30, 2023
NovOne_EP
4 out of 5 stars review

Love it! EXCEPT.

I would give this a 5 star, Got it today. I love it. just there are some things I hate. (Please don’t take this review with a grain of salt; this isn’t a biased or annoying customer speaking) -Speaker Quality | The sound quality on this hoverboard is pretty poor. Music doesn’t sound good or normal; it sounds a little distorted aswell. (I tested this on multiple up-to-date devices to make sure it wasn’t just my device.) -The app | I like the app, it has handy features, but when configuring your hoverboards settings. Some of the sliders like the speed and turning sensitivity sliders for the hoverboard just move back to what they were after you make your change and apply it.

Review from RideJetson.com
Helpful?2JMIPT5TKWQ913896870934
Dec 22, 2022
BrokenBoard
1 out of 5 stars review

Broke way too easy. Company did not replace.

Within a few days of purchasing the hover board my son was carrying it to charge it and he dropped it from his waist height, which is about 2 feet. It was NOT a hard fall. The hub cap cracked and has caused it to be completely unusable. I am surprised that a toy made for a child could be completely broken from such a small mistake. I do not think an item like this should be able to be ruined so easily. Needless to say, he was very upset that he lost his new toy. I tried to file a warranty claim but you guys offered me a small discount ( maybe 10%) off a new one. I’m upset with how this product held up and how the company chose to handle it. It was a waste of our money.

Review from RideJetson.com
Helpful?2JMIPT5TKWQ913896870934
reply from Support

We are so sorry to hear about this experience, however, accidental damage is not covered under our one-year warranty. Please reach out to us at reviewresponse@ridejetson.com if you have any other questions or concerns.

Mar 17, 2023
PICHI3636
1 out of 5 stars review

EXCELLENT HOVERBORD

PERFECT FOR MY GIRL, BUT AFTER THE WARRANTY EXPIRED, THE BATTERY WENT WRONG AND IT DID STOP WORKING. SEEN THEN MY KID IT COULDN'T USED. I CAN NOT GET THE BATTERY ANYWHERE, AND THE COMPANY DOESN'T STOCK THE BATTERY FOR THAT HOVERBOARD. KNOW IS USELESS.

Review from RideJetson.com
Helpful?2JMIPT5TKWQ913896870934
reply from Support

Oh goodness. We sincerely apologize that this has been your experience, and we'd love to help! Feel free to contact us at reviewresponse@ridejetson.com so that we can discuss our out of warranty options.

May 1, 2023
Caritas911
1 out of 5 stars review

Hall sensor going out

Compré estés hoverboard para mi hijo la semana pasada y desde el primer día que la empezó a utilizar empezó hacer un sonido continuo y una luz roja empezaba a parpadear me metí a la aplicación de esta hoverboard para mirar que era lo que estaba fallando y apareció que uno de los HALL SENSOR de una de las llantas paraba de funcionar que ocasiona esto que un lado de los motores deje de funcionar voy a tratar de conseguir garantía pero lo más seguro es que termine con un tremendo no se puede pues está la conseguí nueva pero de una subasta. Cómo sea aver que pasa.

Review from RideJetson.com
Helpful?2JMIPT5TKWQ913896870934
reply from Support

Normalmente, cuando las luces parpadean en rojo y la placa emite un pitido, necesita una recalibración para un restablecimiento completo. Estos son los pasos de recalibración correctos: ** Asegúrese de que NO haya peso sobre el tablero durante este proceso (es posible que desee apoyar el dispositivo contra la pared) y que las ruedas estén niveladas (es posible que deba mover físicamente el nivel de los pedales) ** Retire cualquier accesorio de kart del hoverboard. 1. Asegúrese de que la placa esté apagada y sobre una superficie plana. 2. Mantenga presionado el botón de encendido durante 15 segundos hasta que la unidad comience a emitir un pitido y la luz comience a parpadear. Entonces déjalo ir. 3. A continuación, apague la placa y espere de 5 a 10 segundos. Repita estos pasos TRES veces seguidas para realizar un restablecimiento completo antes de probar el dispositivo. Si esto no resuelve el problema, comuníquese con nosotros a reviewresponse@ridejetson.com y nuestro equipo de soporte puede ayudarlo.

Oct 7, 2019
AnnieJade
5 out of 5 stars review

Lots of fun!

[This review was collected as part of a promotion.] This was a fun experience, I had never used one before and it took some practice before I was able to ride it well. I was able to get it set up quickly and with the help of the kids, synced it to my phone easily. The lights at night time are very bright and fun, it flashes with the music. I kept leaning forward thinking I was going to fall, you have to learn to move with the board. But my niece that has used one for years was up and riding it like a pro. It does not do so well on uneven surfaces or going over the sidewalks but that was not a huge hassle. The battery took a few hours to charge but we got a few hours of use out of it. Definitely something I look forward to learning and using more. 

Review from RideJetson.com
Helpful?2JMIPT5TKWQ913896870934
Dec 21, 2023
Austin2k
5 out of 5 stars review

Exceeded Expectations!!!

This hoverboard was overwhelmingly powerful and fun. The purchase & registration was painless, which made me feel confident. I’m happy with the durable tires and solid construction, but the best part is the compatibility with the Jetson app. You’re able to quickly change settings, which makes this a perfect family gift. 10/10 would purchase another Jetson product without any hesitation.

Review from RideJetson.com
Helpful?2JMIPT5TKWQ913896870934
reply from Jetson Support

Thanks so much for sharing your Jetson experience with us and leaving a 5-star review! We are thrilled to hear that you are loving your Flash Hoverboard and would purchase another Jetson product without hesitation. Welcome to the Jetson family and keep making moves!

Oct 17, 2022
SSJS
5 out of 5 stars review

Perfect for our beginner rider.

Our 9 year old has been riding the board for about a month now and really loves it. We love it because we can control the speed, torque and other variants thru the app. That way she can get acclimated at a lower speed, then we can give her access to more speed later on

Review from RideJetson.com
Helpful?2JMIPT5TKWQ913896870934
Dec 26, 2022
MamaK
5 out of 5 stars review

Uncoordinated pre-teen is riding a hooverboard!

My 12 yr old daughter, that seems to get stuck in the weirdest places, got a Jetson Flash yesterday! I was waiting for the crash to take her to the doctor. But that hasn't happened!! She got a hang of the balancing really fast. This board has been so much fun in the short time we've had it in the house.

Review from RideJetson.com
Helpful?2JMIPT5TKWQ913896870934
Apr 14, 2022
Cidaroni
1 out of 5 stars review

Hoverboard is great but the app is trash

Bought this for my son for Christmas and he loves it. The only problem is the app is complete garbage and will not work at all. It crashes over and over again and you can't accomplish anything. You can't play music or change the lights, etc. without the app so those features are useless because you literally cannot access the app. We tried multiple phones, installing and un-installing, restarting, etc. and nothing works. Reviews of the app show that many people have the same issue. Not sure why they don't fix this, it's just awful and makes the whole thing suck. The actual hoverboard is nice, sturdy, works well, but I would not have paid so much for something with features that we can't use, I wish I had purchased a different brand that had reliable features.

Review from RideJetson.com
Helpful?2JMIPT5TKWQ913896870934