We're glad it's working so well for you!

We certainly never wanted you to be disappointed when using our towels, and can assure you that quality is very important to us. When you have a minute, feel free to give us a call at 1-877-856-7268 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.scottbrand.com/en-us/contact-us so that we can learn more and try to help. Thank you.

Thank you for bringing this to our attention. We have made no recent changes to our Scott Towels and understand your frustration with the perforations not working properly. The quality and consistency of our products along with the satisfaction of our fans is extremely important to us. We value your loyalty and don't want you to feel like you wasted your money. We would appreciate the opportunity to speak with you directly to see how we can make this right. When you have a moment, please reach out to our Consumer Care Team online at https://www.scottbrand.com/contact or by phone: 1-877-856-7268 (Monday through Friday 8 am - 4 pm Central Time) and mention referral code SM. We look forward to speaking with you soon!

We'd love to learn more about why your experience was different from what we'd expect, Zach. We can be reached at our Schott Products website or by phone: 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST). Thanks!

Thanks for the 5 stars!

Thank you for your feedback, JLB8. Providing our consumers with a quality product is important to us. Our Scott Towels feature unique ridges that quickly and effectively absorb messes and leave surfaces clean and dry, but it appears that it does not fit your needs. We would suggest trying our Scott Naturals Towels that are are durable, absorbent and easy on the earth. You can learn more about them here: https://www.scottbrand.com/products/paper-towels/naturals. We hope you'll give them a try soon!

That's what we like to hear, Trey!