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Customer reviews for Lifesmart LS700DX 7-Person 90-Jet Spa with Waterfall for
Lifesmart LS700DX 7-Person 90-Jet Spa with Waterfall
3.9 out of 5 stars
stars96 ratings60 reviews
  1. 5 stars53% (51)
  2. 4 stars20% (19)
  3. 3 stars9% (9)
  4. 2 stars3% (3)
  5. 1 star15% (14)

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Showing 31-40 of 60 reviews
Nov 7, 2020
sluro
4 out of 5 stars review

Love it!

We wanted a hot tub, but didn’t want to spend $8-12,000. We found this one and reviews and features were good, so we decided to take a chance. We love it! It’s a bit textured, but it doesn’t hurt and it’s nice to not slip around. Jets are powerful, has a waterfall and lights, everything we need. Fits 4 adults comfortably. Pick up a few $7 pillows from amazon and it’s perfect! Definitely recommend.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello! We are so glad to hear you are loving your new LS700DX and the powerful jets, waterfall, and lights. Happy soaking!

Nov 28, 2020
Whitney h
5 out of 5 stars review

Great value

First time hot tub owner. Can’t beat the price and value. Read a review saying that the interior finish of this feels like sandpaper; that could not be more inaccurate. Love our hot tub so far! I would say having 4-5 ppl in it is more reasonable than 7

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello, Whitney! We are glad to hear you are loving your new LS700DX. Happy soaking!

Aug 31, 2023
Hank77
1 out of 5 stars review

Parts Failing After 3 Years Use, No Replacements

I bought one of these 3 years ago from Sams and after 3 years the small return jet nozzles in the wall that distribute water into the hot tub started failing. They are threaded into a plastic part that injects air with the water. Those threads have broken on two nozzles so far (part RD201-1006) and I have been unable to get identical replacements. I think the return nozzles in newer models are slightly different and no one supports the making older parts. I tried getting what were supposedly exact replacement parts on-line, but they are not the same. The Spa in not useable without these parts. I regret not going with one of the more reputable long time brands that have good parts and support options if you need them.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello Hank77! We're so sorry you are having issues with your jets. Please contact our Customer Service team and they can help you order the correct replacement parts needed. Please call (888) 961-7727 M-F 7am-4pm PST or Email ahsservice@watkinsmfg.com. ~ Happy Soaking!

Nov 23, 2022
LJ
4 out of 5 stars review

PART NUMBERS SHOULD BE IN THE MANUAL

I absolutely love this hot tub! It came a month early. Have had it up and running since May and in September it started leaking bad so we drained it and have been really busy with other things. So time to fix it and can’t figure out what the part number is to order new parts!! I think the manual should give part numbers..

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello LJ! We are so sorry to hear of the issues you are experiencing. Please contact our Customer Service team at (888) 961-7727 or by Email at ahsservice@watkinsmfg.com. They will be able to help determine the issue as well as order replacement parts.

Apr 7, 2021
dane
1 out of 5 stars review

Poor Customer service

We bought this last year and in the instructions it states that you can install the electrical one of three different ways. We chose to use a method in the middle wanting to save a little electricity. At first things ran smoothly enough, but then we kept getting FLO error and when we reached out to the manufacturer for help they told us we had wired it wrong. Only one of the three different ways is the right way and now they refuse to help us unless we spend hundred of dollars to rewire it. Horrible customer service.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hi, Dane! We are sorry to hear that your experience with your spa has not been great. The LS700DX is a 230v spa which requires special wiring installed by a licensed electrician. Your electrician should be able to assist you further with this issue of faulty wiring. Our customer service team is happy to assist further and answer any questions you may have. Please don't hesitate to give our customer service team a call or shoot them an email: 888-961-7727, ahsservice@watkinsmfg.com. -- Happy soaking!

Oct 13, 2021
Gopackgo
4 out of 5 stars review

Surface stains and foaming up like crazy!

Bought this model in May, came end of July but the shipping company didn’t have tub secured and was found sideways sitting on a couple floor jacks in semi. Not the companies fault but didn’t sign for it not knowing what damage was done. Received new tub that wasn’t bouncing around in semi and looked like the shipper was much more careful this time! Too another couple weeks. We used to have an acrylic tub and this one has a rougher texture which I don’t might, but sediment and foaming like crazy. There is a ring around the tub that I wipe out frequently but still stained it appears. This is our first fill. And not sure why we can’t get the chemical balance right, wasn’t an issue with last tub. I will be taking water sample to local hot tub store to see if we can figure out why it’s foaming so much and see why we can’t achieve balance with pH, hardness, etc. also, the cover definitely is not gonna hold up to winter use in wisconsin, so I’m planning on getting a heavier cover for it as well. No leaks, was easy to hook up. Jets are awesome! Love the light colors and water fall! Just a couple issues as above.

Helpful?2HJVJFFUBMU513893962005
Aug 20, 2021
utlaw27
1 out of 5 stars review

Regretting this purchase!

I replaced my plug&play lifesmart with this 230volt model. Big mistake. I wish I had my old one back. The shell of this hot tub is awful. The surface feels like sandpaper, so you can't ever feel comfortable. Also the rough surface collects stains, so the white looks filthy and disgusting all the time. Can't be cleaned. I may attempt to get it resurfaced but wish I never bought it.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello! We are so sorry to hear you are not enjoying your spa. The spa's surface should not be uncomfortably rough, this sounds like an error that we would like to help fix. Please do not hesitate to contact our customer care team at 888-961-7727 (M-F 8-5 PST) or by email at ahsservice@watkinsmfg.com.

May 12, 2021
Mr sold
5 out of 5 stars review

Great value and awesome hot tub!

We bought this hot tub last year, shipping took about 4-6wks which gave me plenty of time to finish the area it was going. Set up was very easy but you do need an electrician & 220 amp circuit. Since install it has worked flawlessly. The jets are plenty powerful and on the highest setting they’re too much for too long and we usually have to turn the power down. I love it so far and would definitely recommend this hot tub to anyone.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello! We are very happy to hear that you are enjoying your LS700DX and all the powerful jets. Thank you for sharing your experience. --Happy soaking!

Aug 24, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Great Buy

Great buy

Helpful?2HJVJFFUBMU513893962005
Sep 23, 2022
JT
1 out of 5 stars review

Disappointed

I bought this 3 years ago and about 4 months ago it started losing water. I noticed it was always wet on my concrete patio and around the botttom corners of of the hot tub. After opening up the side of the hot tub, which meant removing the side panels and cutting through the plastic siding to get to the plumbing and hoses, I found it it soaking wet and water poring out of two jets which cracked where they screw into the jet valve. I got that fixed and fired it back up. A week later the motor /pump burned out. I would not recommend buying this Lifesmart spa.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello JT. We are sorry you are experiencing leaks and having difficulty with the motor/pump. This is certainly not normal and we would love to get this figured out for you! Please do not hesitate to contact our customer support team at 888-961-7727 (M-F 8-4 PST) or by email at ahsservice@watkinsmfg.com.