We wanted a hot tub, but didn’t want to spend $8-12,000. We found this one and reviews and features were good, so we decided to take a chance. We love it! It’s a bit textured, but it doesn’t hurt and it’s nice to not slip around. Jets are powerful, has a waterfall and lights, everything we need. Fits 4 adults comfortably. Pick up a few $7 pillows from amazon and it’s perfect! Definitely recommend.

First time hot tub owner. Can’t beat the price and value. Read a review saying that the interior finish of this feels like sandpaper; that could not be more inaccurate. Love our hot tub so far! I would say having 4-5 ppl in it is more reasonable than 7

I bought one of these 3 years ago from Sams and after 3 years the small return jet nozzles in the wall that distribute water into the hot tub started failing. They are threaded into a plastic part that injects air with the water. Those threads have broken on two nozzles so far (part RD201-1006) and I have been unable to get identical replacements. I think the return nozzles in newer models are slightly different and no one supports the making older parts. I tried getting what were supposedly exact replacement parts on-line, but they are not the same. The Spa in not useable without these parts. I regret not going with one of the more reputable long time brands that have good parts and support options if you need them.

I absolutely love this hot tub! It came a month early. Have had it up and running since May and in September it started leaking bad so we drained it and have been really busy with other things. So time to fix it and can’t figure out what the part number is to order new parts!! I think the manual should give part numbers..

We bought this last year and in the instructions it states that you can install the electrical one of three different ways. We chose to use a method in the middle wanting to save a little electricity. At first things ran smoothly enough, but then we kept getting FLO error and when we reached out to the manufacturer for help they told us we had wired it wrong. Only one of the three different ways is the right way and now they refuse to help us unless we spend hundred of dollars to rewire it. Horrible customer service.

Bought this model in May, came end of July but the shipping company didn’t have tub secured and was found sideways sitting on a couple floor jacks in semi. Not the companies fault but didn’t sign for it not knowing what damage was done. Received new tub that wasn’t bouncing around in semi and looked like the shipper was much more careful this time! Too another couple weeks. We used to have an acrylic tub and this one has a rougher texture which I don’t might, but sediment and foaming like crazy. There is a ring around the tub that I wipe out frequently but still stained it appears. This is our first fill. And not sure why we can’t get the chemical balance right, wasn’t an issue with last tub. I will be taking water sample to local hot tub store to see if we can figure out why it’s foaming so much and see why we can’t achieve balance with pH, hardness, etc. also, the cover definitely is not gonna hold up to winter use in wisconsin, so I’m planning on getting a heavier cover for it as well. No leaks, was easy to hook up. Jets are awesome! Love the light colors and water fall! Just a couple issues as above.

I replaced my plug&play lifesmart with this 230volt model. Big mistake. I wish I had my old one back. The shell of this hot tub is awful. The surface feels like sandpaper, so you can't ever feel comfortable. Also the rough surface collects stains, so the white looks filthy and disgusting all the time. Can't be cleaned. I may attempt to get it resurfaced but wish I never bought it.

We bought this hot tub last year, shipping took about 4-6wks which gave me plenty of time to finish the area it was going. Set up was very easy but you do need an electrician & 220 amp circuit. Since install it has worked flawlessly. The jets are plenty powerful and on the highest setting they’re too much for too long and we usually have to turn the power down. I love it so far and would definitely recommend this hot tub to anyone.

Great buy

I bought this 3 years ago and about 4 months ago it started losing water. I noticed it was always wet on my concrete patio and around the botttom corners of of the hot tub. After opening up the side of the hot tub, which meant removing the side panels and cutting through the plastic siding to get to the plumbing and hoses, I found it it soaking wet and water poring out of two jets which cracked where they screw into the jet valve. I got that fixed and fired it back up. A week later the motor /pump burned out. I would not recommend buying this Lifesmart spa.