Samsung 85 inch TV

The TV is great, the service was horrible. 1 guy was helping then he disappeared. I had to hunt for someone and finally a woman from another department helped us. If the price wasn't so good I would have left. I saw a group of 3 leave when there wasn't anyone to help them

The entire process since I purchased this product online at Sam's Club has been a nightmare for me. First, Sam's Club's refund process is completely inaccurate and very slow. It's been 1 month and 10 days since I purchased the product, and 10 days since I returned the second product, but I still haven't received the refund. I've called the customer service center more than 10 times so far, but no one has taken responsibility and processed the refund. It's really disappointing that Sam's Club's customer service level is this bad. Of course, I will definitely get a refund, but their customer service score is absolutely failing. Second, after the first product was delivered with a broken display, I requested a replacement, but the product they sent back was a defective product with a more damaged display and a red label indicating a defect attached to the display. I don't know where Sam's Club or Samsung is doing this, but I don't know how this can happen.

Tv is huge, picture and sound are great

Great TV, intuitive interface and beautiful picture at a great price!

Great picture definition and wonderful sound. A step up from my DU7100. Received great price for quality product.

Fantastic tv at this price point. The picture and immediate response of the operating system is incredible

Asked manager to get help with tv, he said I should have brought someone with me to load. I returned tv to another store & bought different tv. NO CUSTOMER SERVICE ANYMORE !

We switched from a Vizio brand which we've had for the past 20+ years to this Samsung, HUGE MISTAKE!! as soon as we can, we're going back to the Vizio brand.

I’ve been using this 55-inch TV for a few weeks now, and I’m really impressed with its performance. The picture quality is outstanding—sharp resolution, vibrant colors, and deep contrast make both movies and sports look fantastic. The size is perfect for a living room or larger bedroom, offering an immersive viewing experience without overwhelming the space. The built-in smart features work smoothly. Apps like Netflix, YouTube, and Prime Video load quickly, and the user interface is intuitive and easy to navigate. I also appreciate the voice control remote—it makes searching for shows so much easier. Sound quality is decent for a flat-screen TV, though adding a soundbar would really elevate the experience. Setup was simple and only took about 15 minutes from unboxing to watching. Overall, this TV offers great value for the price. If you're looking for a reliable 55-inch screen with modern features and a sleek design, this one is definitely worth considering.