Hi Srinivas,<br /><br />To best assist you, please contact us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.<br /><br />~Samsung Advisor

Hi Disappointed Customer,<br /><br />I&#39;m sorry to hear about your purchase and in-store experience. Please know you are leaving a review for the DU7200 TV, not the service provided by Sam&#39;s Club.<br /><br />Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~Samsung Advisor

DarC,<br /><br />We appreciate your thoughts on the picture quality of Samsung’s DU7200D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.<br /><br />Go to Home &gt; left direction button &gt; Settings &gt; All Settings &gt; Picture &gt; Picture Mode<br />...and select the mode that best fits your usage:<br />1. Standard: Is the default mode suitable for general viewing environments<br />2. Dynamic: Makes the picture brighter and clearer in bright viewing environments<br />3. Eco: Provided to save energy<br />4. Movie: Suitable for watching TV or movies in a dark room<br />5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.<br /><br />You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings &gt; Picture &gt; Expert Settings).<br /><br />For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:<br />• LiveChat<br />• Manuals, Software, &amp; Warranty Info<br /><br />~ Samsung Specialist