Purchased at Sams Club in-store 2PK with brush heads and cases to replace older model Sonicare brushes that are failing. Have used less than 1 month but so far we're pleased with toothbrushes. Registered warranty online and received an extra 6 mos (30 mos ttl). Per instructions, wifi brush heads are needed to take full advantage of features but older model heads will work. Agree with other reviewers, cases do not latch. Also, not enough room in case to hold charging stand.

This is as effective as the recent Sonicare units I have owned, and might be even more useful for people who need to fine tune the units functions. If you use a manual brush, you really should check these out, they work well, and make your mouth healthier.

[This review was collected as part of a promotion.] This product was recommended by my dental hygienist, first time using an electric toothbrush. Wow! What a huge difference. I was brushing my teeth too hard before to try to get that smooth clean feeling. Now a minute or two with this & got it! Lesson learned, don't take the toothbrush out of your mouth with out turning it off first. Specks of toothpaste everywhere. My wife tried mine & ordered her own right away.

This is my third or so sonicare. The brush is terrific and allows you to clean your teeth well without damaging your gums. My only complaint is that the brush/battery stops working around the 4 to 5 year mark and you are forced to buy a new brush. Even with 6 month extended warranty offering (if you register your product on line), the max warranty is 2.5 years. This time around, sonicare did offer me 2 free brush heads if I bought a new tooth brush. For me, you have to get a brush with 3 or so settings as I need gum care (a more gentle) setting. This new brush seems great

[This review was collected as part of a promotion.] My wife recommended the product and it has performed as advertised. I gave it 5 stars because of its performance. The product is a little loud. I would suggest trying to decrease the sound of the product.

the Sonic toothbrush does a great job of cleaning and maintaining teeth, especially when you don’t have the dexterity to use a regular brush. Unfortunately, we continue to replace them with 1, 2, and 2.5 years, just after warranty expires. They just don’t last as long as you would expect for such an expensive toothbrush.

Been using Sonicare for decades, loyal to them. They WERE a solid company. You got your replacement heads and the toothbrush worked. Those days appear to be over. NOW you can buy a toothbrush that last about 6 months and have too many choices. After going through 5 toothbrushes in the last 4 years I AM DONE!!! How about making ONE GREAT TOOTHBRUSH with ONE HEAD and sell that!

[This review was collected as part of a promotion.] I love the phillips sonic tooth brush. This is my third. The last two died after a few years, but long after warranty. The only problem I have is that although this tooth brush is new and I'm using the brush head that came with it, the brush falls off as I'm using it. This just started a couple weeks ago and I've been meaning to contact the company about the warranty. I can still brush with it, but it falls off at least one time, every day. I've taken off the brush head and cleaned both ends, but I don't see anything that would keep it from having a strong placement. I haven't had this happen with your previous tooth brushes. Although my last one didn't seem to have a good seal with any new brush heads after I had used it tge base for a couple years. I thought that maybe I was buying the wrong brush heads, so tried several different types of sonic brush head, but all seemed to have a gap and were wobbly. That said, none if them ever fell off the base while in use. Can you help?

Great product... I've been using Philips Sonicare brushes for over 20 years and still love them!

Repeat user. Old units died.