Skip to Main Content
Sams Club
Sams Club
Customer reviews for SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV for
SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV
4.5 out of 5 stars
stars787 ratings784 reviews
  1. 5 stars74% (581)
  2. 4 stars13% (103)
  3. 3 stars5% (42)
  4. 2 stars3% (22)
  5. 1 star5% (39)

Member photos

  • +190 images
Sort by |
Showing 631-640 of 784 reviews
Oct 15, 2024
Catmama
1 out of 5 stars review

B&W only after 1 week!

Went from color to black and white only no matter what we did. We had it exactly a week and will be sending it back.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
reply from Samsung Advisor

Hi Catmama, I'm very sorry that your TV is not functioning properly. I've put a few troubleshooting steps below for you to try. 1) A connection issue is the most common problem where there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 31, 2024
Lovetobudget
3 out of 5 stars review

It’s decent

[This review was collected as part of a promotion.] It could be a whole lot better for the price I spent

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
reply from Samsung Advisor

Hi LovetoBudget, Thanks for reviewing Samsung’s DU8000 TV. If you’re experiencing specific issues that prevented this TV from receiving a higher star rating, please know Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 15, 2024
Arkhram
5 out of 5 stars review

Great remote features

[This review was collected as part of a promotion.] I love how sleek the remote is and how easy it is to use

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Apr 22, 2024
Silvan
1 out of 5 stars review

Still waiting for my parts

[This review was collected as part of a promotion.] Tv came with issues and still waiting for my parts to arrive

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
reply from Samsung Advisor

Hi Silvan, Thank you for choosing Samsung and for your patience in having to wait for service on your new DU8000 TV. Should you have any questions about your service appointment, please call Samsung Customer Support. You can reach us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 22, 2024
Biggamer27
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I use for gaming and streaming my favorite movies and shows

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
May 20, 2025
Pool guy 2008
5 out of 5 stars review

Great Tv for the money.

Excellent TV, great color and the old black and white movies are crystal clear. Use a sound bar with an HDMI arc cable, sounds great.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Jun 14, 2024
Loveshopping
4 out of 5 stars review

This product is great in general

[This review was collected as part of a promotion.] I personally like this product because it’s affordable and great pictures.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Jun 26, 2024
Studwell
4 out of 5 stars review

Nice streaming tv

[This review was collected as part of a promotion.] Reliable fast clear sharp Pic. Sound needs a sound bar

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
May 5, 2025
NanaNC
5 out of 5 stars review

Fantastic value!

Amazing features with this TV! I had no idea that Samsung TV streaming service came with my purchase! Bonus! Wonderful clarity and color!

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Nov 18, 2024
Samsunggeek
5 out of 5 stars review

This is a great tv

[This review was collected as part of a promotion.] I've looked at every TV manufacture and Samsung is the better brand out there!

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846