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Customer reviews for SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV for
SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV
4.5 out of 5 stars
stars787 ratings784 reviews
  1. 5 stars74% (581)
  2. 4 stars13% (103)
  3. 3 stars5% (42)
  4. 2 stars3% (22)
  5. 1 star5% (39)

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Showing 431-440 of 784 reviews
May 5, 2025
Turnoffbluetooth
1 out of 5 stars review

Cannot turn off Bluetooth. This is terrible.

This tv would be great except for one feature --- you cannot turn off the Bluetooth. If you have neighbors who are trying to connect and are not careful, you will receive repeated notifications that block out the entire screen while you are trying to use the television. This is really annoying when playing video games. I only got this tv because my prior Samsung was amazing, but it allowed me to control things like whether the Bluetooth is on. Samsung send out an update to allow us to turn off Bluetooth. I am seriously thinking about getting an LG or just a computer monitor and throwing this television in the garbage. Samsung also collects a lot of information and does not disclose what it is collecting. It also unilaterally added news channels to my Home Screen and that cannot be removed. Basically the television removes all choice that ones has over a device.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
reply from Samsung Advisor

Hi Turnoffbluetooth, Thank you for reaching out to us. I recommend turning off notifications on your TV. To do so, go to Settings> All Settings> Connection> External Device Manager> Device Connect Manager> Access Notification. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 23, 2024
HayHay02
5 out of 5 stars review

Amazing Product

[This review was collected as part of a promotion.] This TV is the real deal! Picture quality is insanely good, like you're right there in the action. Super easy to use right out of the box, no complicated setup. Streaming apps load fast, no lag or buffering at all. I'd give it six stars if I could, totally worth every penny! I would definitely recommend to a friend!

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Dec 27, 2024
Loveit
5 out of 5 stars review

Crystal UHD is Awesome

[This review was collected as part of a promotion.] We use it strictly for watching cable and/or streaming videos. The black is so black, and the contrast is awesome. We are stunned by the UHD for it looks like you are in the room with the video. The TV is remarkable.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Mar 24, 2024
1unluckyoptimist
5 out of 5 stars review

Immensely Immersive

[This review was collected as part of a promotion.] I am a Samsung enthusiast for life after watching my first movie on the DU8000 Crystal UHD Smart TV! Such impressive visual enhancements! Such an immersive thrilling and sensory experience! I'm never going back to any other brand. Thank you Samsung!

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
reply from Samsung Advisor

Hi 1unluckyoptimist, It's great to hear you are enjoying the new Samsung DU8000 TV with enhanced AI Upscaling, which gives you heightened detail as your TV analyzes and adjusts each image for a more accurate picture. Please know if you ever have product questions or need any help, we are available and happy to assist you. You can reach us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Nov 9, 2024
Dani24
4 out of 5 stars review

Samsung TVs are the best!

[This review was collected as part of a promotion.] I absolutely love my Samsung, TV! My sister didn't care for hers, she said the picture wasn't the best, but I'm in love with the picture, the sounds, the quality! I think the remotes need to change, but other then that. It's fantastic.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Dec 4, 2024
Androidfan
5 out of 5 stars review

DU8000 Great basic tv

[This review was collected as part of a promotion.] Got this as our bedroom tv. The living room tv was also a samsung quantum hd tv. This one is better because the remote is rechargeable by light or usb-c. The processor is also faster and menu is more intuitive unlike the first one where i had to use a roku device to make it faster and simpler. As to the picture quality, there is some light bleed but for the price i kind of expected that, as this model is one step above the basic model.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Oct 14, 2024
Smartman
5 out of 5 stars review

My first smart tv

[This review was collected as part of a promotion.] I love my Samsung smart TV. The remote control does not have to be aimed at the tv to turn it on or off, like that feature. Very easy to navigate. This is my first smart tv, won’t hesitate on buying another smart tv. I will definitely recommend it to anyone.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Apr 23, 2025
Cribb1990
1 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Literally bought this TV an in the beginning it was a good product after 2 months of owning it, half of the TV went black so I couldn't watch it anymore. So I spent like 730 on that TV for two months (smh). An i did have a warranty through samsung but they just let the time pass by before they would help me.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
reply from Samsung Advisor

Hi Cribb1990, I'm very sorry to hear about your experience. So we can scheduled a warranty appointment, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 5, 2025
jabourque
5 out of 5 stars review

Great Picture and tremendous content

I'm still marveling at the features within this device. Beside a brilliant picture, true colors, and outstanding content built-ins this smart TV is a pleasure to view and interact with. I'm hooked on the trivia feature (The Six) and the background visuals provide a constant reminder of the excellence of this product.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Oct 6, 2024
NortheastAVinstaller
5 out of 5 stars review

Excellent product for casual/unknowing consumer

[This review was collected as part of a promotion.] Mounted this product in bedrooms and at the end of a wet bar. It is perfect for normal use with a great image and low latency of the operating system with the remote. Already have repurchased with it's fair price

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846