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Customer reviews for SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV for
SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV
4.5 out of 5 stars
stars787 ratings784 reviews
  1. 5 stars74% (581)
  2. 4 stars13% (103)
  3. 3 stars5% (42)
  4. 2 stars3% (22)
  5. 1 star5% (39)

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Showing 131-140 of 784 reviews
May 13, 2025
Hate2shop
1 out of 5 stars review

The picture quality is terrible ..

[This review was collected as part of a promotion.] The tv is not even 6 months old and it freezes continuously (not any internet issue) worst decision I ever made…I taught Samsung products were top notch… You are literally paying for a name..

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
reply from Samsung Advisor

Hi Hate2shop, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU8000 TV. You can check this by going to Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 15, 2025
SwSTV85
5 out of 5 stars review

Amazing size for seniors

[This review was collected as part of a promotion.] Love the size and clarity. My mom with limited eyesight finally can enjoy watching videos, her favorite songs and pictures.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Feb 5, 2026
johnnythrottle
5 out of 5 stars review

Would buy again.

[This review was collected as part of a promotion.] TV picture and sound are great. The menu takes some getting uses to. Menu navigation seems to be over complicated to me. The remote is very sensitive. I have accidentally change the channel many times just picking up or putting down the remote.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Nov 5, 2025
Whodat316
1 out of 5 stars review

The picture is very bad for the price point

[This review was collected as part of a promotion.] Should of went with TCL. My Samsung tv has dark spots in the picture. Tried to file warranty but it was rejected. Samsung tv quality has definitely went downhill.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Mar 24, 2026
Edtread
5 out of 5 stars review

Best rv

[This review was collected as part of a promotion.] The DU8000 is built for the "Big Game" and the "Big Premiere." It's a sophisticated, ultra-large display that focuses on clarity and ease of use. If you have the wall space, this TV offers an undeniable "wow factor" every time you walk into the room.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Mar 24, 2026
AWH9975
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] Excellent picture, amazing apps. Seamless performance. My only disappointment is the lack of digital optical audio out port. I use that to connect to my Yamaha surround system and now have to use a HDMI decoder to split between the eArc to soundbar and my surround system. It's not the perfect combo, as some signals require adjustments to the delay between sources. But, it works. Using a USB to audio out, cuts off the hdmi arc, so, this seems like the only option I've come up with. Those who only run a single sound bar or surround system, instead of the combination to maximize movie effects, probably wouldn't notice the missing output and not affect them in the slightest. Aside from that, I absolutely love this TV. The clarity, ease of customization of brightness and contrast, multiple preset options, Samsung TV channels, controllable with Alexa, fluid motion in movies, upscale in older video and sound, truly amazing at a great price for a quality Television from a superior company.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Mar 23, 2026
Loyal customer
2 out of 5 stars review

Bad picture

[This review was collected as part of a promotion.] I think I purchased a bad unit the picture is not good very cloudy the brightness is terribly limited and the remote is difficult to navigate. I was so excited when I purchased it because it was Samsung and my first Samsung TV I had already purchased the S25 ultra phone and was very pleased and the Samsung refrigerator but not so pleased with the TV very disappointed because I have a TCL 98Q51CG and boy the difference in the two is astounding. I love the TCL and I thought because I was getting a Samsung I was upgrading but the TCL out shines the Samsung everybody comes over to watch the game, and the TCL has the better picture and I braged to everyone I had a Samsung and now I'm disappointed I put the the Samsung in the guest room and the TCL in the family room. Wow what a shame. Maybe I got a bad unit. I'll shop for a better Samsung tv, and maybe find one that's not internally damaged. Fingers crossed 🤞

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Oct 20, 2025
LoveMyTV
5 out of 5 stars review

Large screen, clear picture, apps run fast

[This review was collected as part of a promotion.] This TV is fantastic! The screen is larger than you realize until it's installed. Pay attention to the leg foot print unless you are installing on the wall. The screen also runs hot as it is so large. The android operating system runs very quickly so switching between installed apps is fast. This is nice so you're not waiting for it to load. There are also a ton of apps and different viewing options for free tv. You won't use them all as there are so many! Three thumbs up!

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Nov 13, 2025
CasualViewer
5 out of 5 stars review

Solid budget 4k tv for everyday use

[This review was collected as part of a promotion.] Positive: Picture looks super sharp and colorful for the price — movies and shows look great, especially in the evenings. Setup was super easy, and the smart TV apps (Netflix, YouTube, etc.) run smoothly. --- To consider: Brightness isn't very strong, so in a bright room the screen can look a bit dull. Sound is okay for regular watching, but you'll want a soundbar for a better movie experience.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Nov 21, 2025
Dizzydah
1 out of 5 stars review

Worst TV I've ever had!

This is by far the most regrettable purchase I've ever made! The remote hardly works even on a full charge. The TV changes channels by itself right in the middle of a program. It doesn't connect well with apps, especially Paramount +.The picture gets grainy after watching for several hours and a lot of times won't refresh. If I could still return it I would. Would NOT recommend this TV to anyone.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846