Thank you for sharing this with us, Jeffrey! Our products undergo strict quality checks to ensure they provide only the best results. Downy Infusions Radiant In-Wash Pineapple & Coconut Grove Scent Beads are added to the washer right with your laundry. The amount of beads per load can be adjusted to meet your preference for the desired scent amount. Larger loads need more beads than small loads to deliver the desired amount of scent. The less you use, the less scent there'll be. It's helpful to know that high temperatures and/or longer dry times in tumble dryers may reduce some of the perfume, so we suggest using lower heat and shorter dry times if possible. Your satisfaction is important to us, and we'd like to learn more about your experience and help further. When you have a moment, please give us a call at (800) 688-7638, 9 am-6 pm EST, Monday-Friday.