We're very sorry to hear this has been your experience with Downy Infusions In-Wash Scent Booster, Cleo. All of our products go through extensive checks to ensure they provide excellent results, and we're here to help to make this right. The amount of beads used per load can be adjusted to meet individual choice of the amount of scent desired. Larger loads need more beads than small loads to deliver the desired amount of scent. The less you use, the less scent.Our Quality Team would love to look into this further to see how we can best assist you. Please give us a call at (800) 688-7638.

Thank you for sharing your experience, Stephanie. We try to ensure you receive your product in the best condition, and we understand personal preferences will vary. Incorrect dosage could be the cause of too little scent remaining after the wash, and we recommend using the correct amount of product compared to load size/dirt levels in your laundry for the best results. We can't suggest using the beads for any other use outside of your laundry. However, we are happy to help with your purchase. So we can learn more about your product and assist you further, give our Downy Team a call at 1-800-688-7638.