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Customer reviews for Neutrogena Hydro Boost 48-Hour Water Gel Face Moisturizer 1.7 fl. oz., 2 pk. for
Neutrogena Hydro Boost 48-Hour Water Gel Face Moisturizer 1.7 fl. oz., 2 pk.
4.7 out of 5 stars
stars1,809 ratings1,734 reviews
  1. 5 stars77% (1,396)
  2. 4 stars17% (304)
  3. 3 stars3% (58)
  4. 2 stars1% (25)
  5. 1 star1% (26)
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Showing 11-20 of 1,734 reviews
Mar 15, 2026
CAPEGURL
1 out of 5 stars review

Not wild about this product

I love the Hydro Boost water gel MOISTURIZER but UNFORTUNATELY, this version, “water cream”, leaves my skin feeling gross and sticky. I wish i hadn’t bought it!

Review from neutrogena.com
Helpful?5HID4CO1Z2WX13889061220
Dec 8, 2025
Angeloid
1 out of 5 stars review

horrible formula change - Stay far away

Why would a brand discontinue a beloved producT and reformulate it when literally no one asked for that? Usually because they want to use cheaper ingredients and sell us a worse product for the same or more expensive price. and that's exactly what happened here. this formulation breaks me out, pills like crazy, and feels awful on my skin. having to find a new holy grail moisturizer after 5 years. Don't waste your money

Review from neutrogena.com
Helpful?5HID4CO1Z2WX13889061220
Oct 29, 2025
Sg1junkie
1 out of 5 stars review

Formula change

Just ran out of Hydro Boost Water gel and thought I was buying the same thing but this is not the water gel I loved. The formula has changed And ruined the product. Now it leaves a residue on the skin. The original water gel was absorbed into the skin.

Review from neutrogena.com
Helpful?5HID4CO1Z2WX13889061220
Nov 19, 2023
Katlady
1 out of 5 stars review

Verified Purchase

Spreads wierd, causes to use allot

Honestly the gel is better. Spreads wierdly so ultimately you use too much. Maybe that was thw intent...to get you to spend more

Review from neutrogena.com
Helpful?5HID4CO1Z2WX13889061220
reply from Consumer Care

We're sorry to hear our product did not live up to your expectations. Your experience matters to us, and we’d like a chance to follow up with you directly. When you have a moment, please reach out to us through our Contact Us page, here: https://www.neutrogena.com/contact/contact.html Thank you!

Oct 18, 2023
Amber
5 out of 5 stars review

Verified Purchase

Great Option

Seems to work well and is more hydrating than the gel version. Only complaint is it doesn't smell the best.

Review from neutrogena.com
Helpful?5HID4CO1Z2WX13889061220
Nov 1, 2023
Laurie
1 out of 5 stars review

Verified Purchase

Thumbs down on the Hydro Boost Water Cream

My face is just as dry before using the product. The cream also left a somewhat sticky feel after applying and throughout the day

Review from neutrogena.com
Helpful?5HID4CO1Z2WX13889061220
reply from Consumer Care

We're so sorry to hear about your experience using our Hydro Boost Water Cream. We would like to learn more, please call us at 1-800-582-4048 Monday-Friday 9:00am-5:30pm EST. Thank you!

May 6, 2024
Florida Blue
5 out of 5 stars review

Verified Purchase

Thumbs up!

Makes my skin feel good. It's not greasy and soaks right in. Also, not irritating like some creams I've used.

Review from neutrogena.com
Helpful?5HID4CO1Z2WX13889061220
Jun 10, 2025
Mari112233
1 out of 5 stars review

terrible formula - Sensitive Skin ppl Avoid

I was an avid fragrance free water gel user for ages and they discontinued it in favor of this. This caused my skin to burn like fire, and it is horribly thick and greasy. I have sensitive skin and it totally messed up my skin barrier. Wildly disappointing from Neutrogena.

Review from neutrogena.com
Helpful?5HID4CO1Z2WX13889061220
Jun 19, 2025
cocolina
5 out of 5 stars review

I LOVE YOU NEUTROGENA

[This review was collected as part of a promotion.] i bought this moisturizer today and im in love with it. the texture and the glass jar material it comes gives very much classy vibes i love how cheap and gentle this moisturizer is for my sensitive skin.

Review from neutrogena.com
Helpful?5HID4CO1Z2WX13889061220
Aug 25, 2025
Val1
2 out of 5 stars review

Bad smell

I'm not sure how good the product is because I cant get over how much it smells like a urinal cake. Sorry for the caps not trying to shout. It just won't allow me to write in upper lower case. I was excited about this product but I think im going to throw it away because of how bad it smells.

Review from neutrogena.com
Helpful?5HID4CO1Z2WX13889061220