Product seems decent but one of the molded products was not wide enough to fit correctly. Sent an email to them after calling number and being directed to internet. They responded they'd get back to me. Then, three days later they sent me an email telling me the description and pictures and other info I provided would have to be put into a claim on the web. So Now it's five days since I asked of rhelp and they want me to go do everything again so I can get the product I paid for in the first pace. Wondering if they'll every send me the $0.05 molded plastic piece that didn't work.

Wow! What a great outside box!! I absolutely love it!! So much so that I’ll probably buy another one!! I put it together by myself and it wasn’t hard at all! There was about a one inch crack where the first bar slid in but doesn’t seem to hinder the stability of the box at all!! I weigh 130 lbs and stood inside the box to better reach the screws and it was very sturdy!! It’s also large enough that it holds all my outside cushions with room left over!! I read a few reviews that claimed it was not rain proof, not sure about that yet but it can easily be lined in a heavy duty plastic if that occurs! I diffently recommend this outside box!!!

POOR KETER CUSTOMER SERVICE. Great service from sams club. I purchased this from Sam's while it was on sale. the order took a week+ to get here but that was a FedX problem. The package arrived damaged and I called Keter. The person on the phone stated they could not help and I had to file a customer service request online to get help. I also asked about time frames and they stated 2 days to respond and 1 week for replacement parts. I filled out the customer service request and still heard nothing from them 10 days later I sent a complaint letter via email and received another customer complaint request number. They are the worst service company that I have ever dealt with. Sam's helped when I called them. Sam's sent a call tag for the old one. and sent me a replacement that arrived in better condition all within 4 days. 5 stars for sams customer service and 0 stars for Keter.

I bought this deck box 2 years ago and it has been perfect. Handles everything we need it to for the pool and has held up very well over 2 winters and summers in Illinois. Looks and functions like brand new. Great purchase. Now buying one for my daughter and her pool.

Purchased this on sale and put together the same day. Two of us put it together right before the rain hit us again. The box is big once put together. We should have paid more attention to the dimensions. Unfortunately we won’t be using it for the original intended use. But it did slide right into the Edge with the seats down, no problem! There were a few quality control issues, mostly the plastic cutter didn’t cut the parts cleanly and left some undesired pieces on which a utility knife shaved easily. There is one piece that the paint gun may have had air or oil in it as it’s not painted well. Pay attention to the instructions which are pictures and the pieces are stamped with the numbers you won’t have an issue. We did find out that the metal that is screwed in goes one way to match up with the holes and not the other. We also put it together on the cardboard box so our brick patio wouldn’t scratch it up. There were several white spots that I will have to clean up off the plastic. They’ve gotten into the “grain” and are not easily wiped off with a damp microfiber cloth. Having experience with blue prints, the plastic hinge was what baffled us the most LOL. The plastic hinge also concerns me the most as I wish it were metal and not plastic, just my preference. The other thing I’d like to see Keeter do is have a type of finger pull for the lid much like they have put on the sides. I do believe it would make it safer and easier to open and shut the lid. However, it may not be possible with the metal bar that’s screwed in. The metal hinges are a nice feature. I did open the top and found water drops on the top of the sides. How that happened I have no idea as the top does cover the sides.

Purchased and assembled today. Parts are labeled pretty well, except for 2 of them (I used the photos to figure it out). It went together pretty easily and can be done by one person, but having two is nice. It's a great size and perfect for what we want. It hasn't rained yet, so can't say how well it does in the rain. I gave it 4 instead of 5 stars because it smells like a public restroom. The smell was apparent once I opened the box. Im hoping once it airs out the smell will be gone.

Just what we need to store outdoor items. Easy to assemble. Provides extra seating also.

Great size box, very pleased with the color and it fits all my cushions. Just wish it had wheels.

Great product, exactly what I needed. Durable and perfect for our space. Wonderful price!

Great size for storing all of my cushions for my pato furniture and was very easy to put together.