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Customer reviews for Keter 165-Gallon Resin Outdoor Deck Box for
Keter 165-Gallon Resin Outdoor Deck Box
4.7 out of 5 stars
stars2,484 ratings1,016 reviews
  1. 5 stars85% (2,105)
  2. 4 stars10% (242)
  3. 3 stars2% (52)
  4. 2 stars1% (29)
  5. 1 star2% (56)

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Showing 291-300 of 1,016 reviews
Aug 8, 2024
Angelo M
5 out of 5 stars review

Verified Purchase

Keter165-gallon storage box

This is a really good product for the money can’t beat it easy easy to put together and very sturdy. Excellent product. I highly recommend it if you need storage.

Helpful?20TZWECIBYCJ13887161906
Jul 29, 2024
Larry
5 out of 5 stars review

Verified Purchase

Nice box

It looks really good, and the assembly was easy if you take your time and look at the instructions. I am very satisfied with the box. There is lots of room inside for many things and should store those things until needed without any problems.

Helpful?20TZWECIBYCJ13887161906
Dec 6, 2024
BWWv
1 out of 5 stars review

Cheap hardware did not last

hinge busted after 4 months, cheap hardware

Helpful?20TZWECIBYCJ13887161906
reply from keter-global team

We appreciate your feedback and taking the time to let us know. We apologize that the hinges on your deck box broke so quickly. In order to get replacement hinges please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Mar 25, 2026
SUMER
2 out of 5 stars review

Hinges broken within 2 years of use

Wanted to really love this deck box… but the hinges on the lid on both sides are broken already. I’ve had it a little less than 2 years. Shoulda got the protection plan. Lesson learned.

Helpful?20TZWECIBYCJ13887161906
reply from keter-global team

We appreciate your feedback and taking the time to let us know. We apologize that the hinges on your deck box have broken. In order to get replacement hinges please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

May 30, 2025
TDamien
2 out of 5 stars review

Warping after 2 years

Like the storage capacity and color. But in one year we noticed the top started to warp. By year two, it's warping even more. No one sits on it, although the description says it can hold weight. I would like to add a photo but there is no option to do so.

Helpful?20TZWECIBYCJ13887161906
May 29, 2024
Mom
2 out of 5 stars review

Poor Manufacturing of one of the parts.

Purchased online for my Son for Fathers Day gift early. At the point of almost finishing the assembly one part was not as it should be a broke, Being I am the Member I have spent all morning on the phone trying to explain to take this deck box apart will cause further damage as it is not easy to take apart without further damage. We were not allowed for him who is not a Member to return it to his local Sam's Club even with all my information and photo of my card. We do not live in same City. I would not recommend buying something on Sam's and then sending as gift. It's been really stressful . The Customer Service reps I spoke with overseas were very kind but they can only offer a pick up at his house. They sent the label with my address and not my Sons address. I am very sorry I ever bought it online. But now the return Fed Ex Label has my address on and I told them to was a buy to ship gift order. It's non stop calling back to fix this issue. On hold for 30 minutes listening to a screaming women's Sam Club ad in my ear.

Helpful?20TZWECIBYCJ13887161906
reply from keter-global team

Thank you for taking the time to let us know. We apologize you've had so many issues with the deck box. If you are wanting replacement parts please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Jun 4, 2023
TW
5 out of 5 stars review

Verified Purchase

Sturdy

Seems sturdy and was easy enough to put together. Have only had it 2 weeks and there hasn't been any rain, so not able to tell if it is waterproof. Structurally I am pleased. This is the smaller of the two offered at the time and this one is quite large. We are fitting 6 sofa cushions and 4 chairs cushions in and it is full.

Helpful?20TZWECIBYCJ13887161906
Jun 13, 2023
Sandy K
5 out of 5 stars review

Verified Purchase

Nice and Easy

As an older woman, I was a little concerned that I couldn't assemble the deck box by myself. I did it by myself and it was pretty easy to do. The box looks nice when assembled and it handles all of my deck storage needs. I would buy it again and recommend it to someone who needs a larger deck storage box.

Helpful?20TZWECIBYCJ13887161906
Mar 8, 2023
Sam
1 out of 5 stars review

wrapped within a season - no help from ketter

I purchased this box less than a year ago. When it came it had a slight bow to it but I already had one purchased one the month before and hoped it would flatten after being out of the packaging. It became progressively worse. The metal hinges started bending at the hinge point. I emailed letter about this and they chose not to respond.

Helpful?20TZWECIBYCJ13887161906
Apr 11, 2024
JLL
5 out of 5 stars review

Verified Purchase

Good outdoor box

Great outdoor box but the instructions are not clear. You have to pay close attention & review them as you work. When it’s together it looks great though. It is also sturdy sides but would not be good if you have to move it often since it’s heavy but bottom is a bit thin.

Helpful?20TZWECIBYCJ13887161906