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Customer reviews for Michelin Primacy Tour A/S - 245/50R20 102V Tire for
Michelin Primacy Tour A/S - 245/50R20 102V Tire
3.8 out of 5 stars
stars
297 ratings288 reviews
  1. 5 stars57% (170)
  2. 4 stars8% (25)
  3. 3 stars7% (20)
  4. 2 stars8% (24)
  5. 1 star20% (58)
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Showing 71-80 of 288 reviews
Mar 31, 2023
Reviewer name: Jon67
1 out of 5 stars
1 out of 5 stars review

Very disappointed worn out in 2.5 years at 35,500 miles

Very dissatisfied with the tread wear of these tires. Bought car in September of 2020, A 2020 Hyundai Tucson Sport, I have owned the car for 2.5 years and 35,500 miles and it has been religiously serviced by the Dealer. Came with OE Michelin Primary Tour A/S 245/45/19 tires. Thought the Michelin band was the #1 tire company but fooled me, currently these tires are sitting at 4/32’s of tread left and will have to be replaced after the next tire rotation. Pretty sad for a tire at should last about 5 years and 55,000 miles, Plus my commute is nothing aggressive some highway and city driving a total of 24 miles a day. When the time comes which will be very shortly will be looking other brands other than Michelin for replacement

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Consumer Care MIC US

Jon67, sorry to read that your tires are in need of being replaced. A member of our team will be in touch to help with a solution.

Apr 26, 2022
Reviewer name: Liz222
4 out of 5 stars
4 out of 5 stars review

Great customer service!

I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
Oct 11, 2020
Reviewer name: Wingburner
5 out of 5 stars
5 out of 5 stars review

Superb

2019 Lincoln Nautilus, had a factory Continental tire where the foam insert separated from the inside of the tire causing imbalance. had them rebalanced once not knowing what was happening, within 200km's of rebalance it bunched up in a different place causing imbalance again. Tire shop removed and this is where we saw the problem. Promptly ordered new Primacy tires. What a completely different driving experience, handling, comfort, quiet are absolutely superb with this tire, there is no equal. On every vehicle I own once factory tires are worn I always replace with Michelin. There is no substitute!!!

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
Jun 29, 2023
Reviewer name: teeter
3 out of 5 stars
3 out of 5 stars review

Just Okay

This Primacy tire came on our new 19 Ford Edge SEL. We have 25,000 miles on this tire, driven exactly 4 years to date. June 19-June 23. I keep the tire pressure from 36-38psi [Cold] year round, in our lower Wisconsin weather, with even tire wear. I have my own compressor in the garage. There is just my wife and I and both retired since 2010. The tread wear bars are not quite fully exposed. This November, due to our Wisconsin winter season, these Primacy tires will have to be replaced. I might say these tires will reach 30,000 to fully expose the wear bars, at best. I was not expecting a whole lot from these tires in the off set. I once had 55,000 mile warranty tires and were good for 35,000 miles. This specific tire did not meet my grade. You be the judge.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Consumer Care MIC US

teeter, we hear your frustration. We'd like to get more details and help. A member of our team will be in touch to help with a solution.

Nov 23, 2020
Reviewer name: Brownflight
5 out of 5 stars
5 out of 5 stars review

Imppressed

I bought these as a replacement for my Michelin Premier tires that were original equipment on my RX. The OEM tires were out of stock in Michelin or Bridgestone. I searched for weeks before I found these Tour A/S. I was not impressed with the OEM tires. They lasted only 30K not the 60K they advertised. The rolling resistance of these Tour A/S is incredible and I expect they will outperform and out last the the OEM tires on my Lexus.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Consumer Care

So glad to hear of your great experience with Primacy Tour A/S tires, Brownflight.

Feb 13, 2024
Reviewer name: Bobby
1 out of 5 stars
1 out of 5 stars review

Dangerous tires.

Have this on my Genesis GV70 as factory tires with 9500 miles on it now after two years of light driving. Leave in Colorado and recently had two consecutive snow storms. This tires put my life at risk by almost spinning off highway in a light snow covered road. With great effort I managed to keep it from not spining 360 and not hitting the median or running off the cliff. Scarry and dangerous. Decided to park it till spring and drive my old truck. It is a lease so not worth to spend money for half year left. Never had this issues with BFG or Goodyear.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Michelin US

Bobby, sorry to read of your disappointment in the Primacy Tour A/S tires, as it was chosen by the vehicle manufacturer. Michelin has several families of tires that are each optimized to meet specific needs, such as mileage, durability, performance and control. Please call us at 866-866-6605 to discuss further.

Jul 15, 2023
Reviewer name: Kristina
1 out of 5 stars
1 out of 5 stars review

No tread left at 30,000 miles

I purchased a new Kia Sportage in 2022. I recently noticed the tires seem to have no tread, and during my recent oil change service, the dealer stated I needed new tires - AT UNDER 30,000 miles!!! I'm currently at 31,000 and don't feel safe driving them with so little tread. Very disappointed. I will be replacing with Goodyear tires.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Consumer Care MIC US

Kristina, we're sorry to read that you are unhappy with the treadwear on your Primacy Tour A/S tires. A member of our team will contact you for more information.

Oct 7, 2024
Reviewer name: DRP
4 out of 5 stars
4 out of 5 stars review

Like these tires

I bought these tires in Nov 2020 for a 2016 Honda Accord EX-L V6. From the first drive home, I could tell a significant positive handling and ride difference vs higher mileage warranty tires (stiffer sidewalls) I’ve owned previously. Not having been satisfied with the ride and handling of higher mileage warranty Michelin tires purchased in the past, which didn’t come close to the stated mileage wear warranty anyway, I was willing to give up a longer wear warranty to have a better performing tire. I got it in these tires. I love their handling and ride and have never had an issue in wet weather. While I do not expect I will get 55K miles out of these tires (mileage warranty for the Primacy Tour A/S tires), even if I get 45K miles, which seems the best I’ll do, I like these tires. So much so, that in Nov 2024 I bought a second set for a 2009 Lexus ES350. Same comments as above, with regard to ride and handling. I would recommend these tires with the caveat not to expect more than 40-50K miles. For me personally, I can live with the performance vs mileage tradeoff.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
May 6, 2023
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Bad tread wear

These tires came on my new 2022 chevy Equinox premier. Bought the car last year car has 26,000 miles and the dealership told me yesterday I need 4 new tires. And the dealership won’t stand behind them. Absolutely disappointed in the tread wear. I’ll never purchase Michelin tires.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Consumer Care MIC US

James, so sorry to hear your tires are in need of replacement. A member of our team will be in touch to get more information and help with a solution.

Feb 16, 2022
Reviewer name: Sooner1
1 out of 5 stars
1 out of 5 stars review

DO NOT LAST

I purchased my 2020 Chevy Blazer with 18 miles on the car September 2020 and these tires came on it. I've had constant maintenance checks on my car and rotated tires each recommended mileage and my car just hit 32k miles and 1 tire has ZERO tread left and two others have barely any. I'm having to replace all of my tires at 32k miles and after having Michelin tires on every single one of my vehicles for the last 12 years - I do not recommend these tires and am contemplating moving away from Michelin on this next set.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Consumer Care

Sooner1, we hate to hear your tires need to be replaced at 32k. A member of our team will be in touch with you, or you can contact us at 866-866-6605 for assistance.