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Customer reviews for Michelin Primacy Tour A/S - 245/50R20 102V Tire for
Michelin Primacy Tour A/S - 245/50R20 102V Tire
3.8 out of 5 stars
stars
297 ratings288 reviews
  1. 5 stars57% (170)
  2. 4 stars8% (25)
  3. 3 stars7% (20)
  4. 2 stars8% (24)
  5. 1 star20% (58)
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Showing 101-110 of 288 reviews
Apr 15, 2023
Reviewer name: Jerry
4 out of 5 stars
4 out of 5 stars review

Great Traction & Great Ride!

These came as original equipment on my 2017 Chrysler Pacifica Touring L Plus. Great ride and traction. They are very quiet and as Michelin says they are as good worn as they are new. I did keep them rotated and balanced and managed 48K from them. They could have gone a bit further but I had bits of rubber start coming out of them. I hadn't seen anything quite like it in all my years of driving. I took them to get looked at and the dealer said the same thing. They are a soft tire and it was like bits of the rubber were peeling off. I decided to call it good at 48K. My only flaw in them seems to be that from reviews I have read, and from the tire dealer is that many of these tires don't make the mileage mark, and I did really well getting to where I got. I replaced them with the Michelin Defender2. We'll see how these compare.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
Aug 29, 2022
Reviewer name: Mikkie
1 out of 5 stars
1 out of 5 stars review

Tread wears out

I bought my Buick Envision in Nov, 2018 and it came with these tires. Have done proper maintenance on my vehicle. Found out that at 62000 my tires are shot...all four need replacing. I am so disappointed with these tires, Will not be replacing with Michelin tires.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
Apr 16, 2024
Reviewer name: Lisa58
2 out of 5 stars
2 out of 5 stars review

Poor wear

After just 10,700 miles (12 months) the tires are at a 7 on the tread gauge. I have had 3 incidents of road debris with the last one requiring and “shaved” replacement. Apparently the tires grip so well they suck up the road debris, I would never purchase this type of tire again.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Michelin US

Lisa58, sorry to read of the incidents you have experienced. Please give us a call at 866-866-6605 to further discuss this.

Oct 30, 2021
Reviewer name: Mom of 2 boys
1 out of 5 stars
1 out of 5 stars review

Low mileage not worth your money

This tire came with my Lincoln I have 8,000 miles on a 55,000 mile tire and they are already halfway through the life of the tire. I have done 2 rotations on the tires so they are all are at 5/32nds. I will be lucky if the tire will last 2 more months .

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Consumer Care

Mom of 2 boys, we are sorry to hear that your Primacy Tour A/S tires are wearing so quickly. We'd like to gather more info and help with a solution. A member of our Consumer Care Team will be in touch. Or you can call us at 866-866-6605 for assistance.

Jan 22, 2022
Reviewer name: Tallyphil
5 out of 5 stars
5 out of 5 stars review

Quiet and grippy

I needed new tires for my Mazda CX five, and on the recommendation of the dealership, I purchased these high end Michelin tires. It was amazing the difference. The tires are so quiet, and very well gripped in wet conditions, and beautiful on the car. They are premium in quality, and so far I am exceptionally pleased with them. It really is like driving a new car, after finally replacing the OEM tires that came with the car. And Michelin backs these tires with a wonderful warranty, and I can replace them or have them serviced at any Mazda dealership. I highly recommend them.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
Apr 26, 2022
Reviewer name: Liz222
4 out of 5 stars
4 out of 5 stars review

Great customer service!

I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
Jan 14, 2021
Reviewer name: Dagger53
3 out of 5 stars
3 out of 5 stars review

Smooth quiet ride for 30K

These tires were so much quieter and smoother than the factory tires. I thought I would get 40,00 miles even though rated for much more. I was wrong. I only got 30,00 miles. Its a trade off. One tire developed sidewall bubble. Another blew out and the replacement tire blew out. Bad driving? Coincidence? Not so good quality? Maybe all of the above. Good value? - probably not. They're expensive but they do ride nice.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Consumer Care

We understand the Primacy Tour A/S tires on your vehicle did not meet your expectation in terms of mileage. A member of our Consumer Care team will be in contact with you. You may also reach our office at 1-866-866-6605.

Oct 30, 2023
Reviewer name: Bill Rollo
1 out of 5 stars
1 out of 5 stars review

Whomp, whomp, whomp!

These are the OEM tires on my 2022 Acura TLX and noise is intolerable. Whomp, whomp whomp and the ride is rough unless you are on the smoothest of asphalt. Current mileage is 28000 kms but noise has been present for at least the last 10000kms. Just ruins a nice car. Tire size is P255/40 R19 96W

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
Oct 7, 2024
Reviewer name: DRP
4 out of 5 stars
4 out of 5 stars review

Like these tires

I bought these tires in Nov 2020 for a 2016 Honda Accord EX-L V6. From the first drive home, I could tell a significant positive handling and ride difference vs higher mileage warranty tires (stiffer sidewalls) I’ve owned previously. Not having been satisfied with the ride and handling of higher mileage warranty Michelin tires purchased in the past, which didn’t come close to the stated mileage wear warranty anyway, I was willing to give up a longer wear warranty to have a better performing tire. I got it in these tires. I love their handling and ride and have never had an issue in wet weather. While I do not expect I will get 55K miles out of these tires (mileage warranty for the Primacy Tour A/S tires), even if I get 45K miles, which seems the best I’ll do, I like these tires. So much so, that in Nov 2024 I bought a second set for a 2009 Lexus ES350. Same comments as above, with regard to ride and handling. I would recommend these tires with the caveat not to expect more than 40-50K miles. For me personally, I can live with the performance vs mileage tradeoff.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
Sep 9, 2024
Reviewer name: 2021 Ford Escape Owner
1 out of 5 stars
1 out of 5 stars review

Low mileage/excessive tread wear

They came with the 2021 Ford Escape that I bought new in 2021. I check and inflate as needed every month as required and the outside edges of the tires are wearing through to the first set of plies. Very disappointed with only 45,000 miles. I've had original Michelins on previous cars that got me 70-80,000 miles.

Review from michelinman.com
Helpful?7A5UP6ANHNY213886911941
reply from Consumer Care MIC US

2021 Ford Escape Owner, When the shoulder of the tread on one side of a tire wears faster than the rest of the tire, this can result from a variety of conditions (misalignment, loose or worn suspension components, hard cornering, improper tire rotation practices, misapplication, high crown roads or non-uniform mounting. We'd recommend taking your vehicle to an authorized Michelin retailer for an inspection of the tires. You are welcome to contact us at 866-866-6605 8am-5pm EST upon getting their inspection.