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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

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Showing 471-480 of 883 reviews
Feb 24, 2023
Buckley
5 out of 5 stars review

Verified Purchase

Very good item

Great item --- A++++++++

Helpful?6B08GMGCUQPT13886454793
Sep 6, 2021
rob39
1 out of 5 stars review

Doesn't fit at all

I have been buying these for my husband for quite some time now. Just opened the new box and can't even get them all the way up on him. This has really left us in a bind as we are homebound and order these. I can't just run out for more. The S/M size might fit a child or really skinny adult. Beware if you have been buying these. They are no where near the same.

Helpful?6B08GMGCUQPT13886454793
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 12, 2021
Caz
1 out of 5 stars review

New changes are horrible

One of the reasons I have a membership was to get these for my disabled son. I don't know why the design changed, but they are horrible now. My son has a 38" waist and the Lrg/XL size now are too tight and uncomfortable. They leave red marks on his waist so there is NO WAY these fit up to a 59" like advertised on the box. They now also leak between the legs in the back and they never used to. Terrible redesign choice.

Helpful?6B08GMGCUQPT13886454793
reply from Consumer Relations

Good Morning Caz. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations for your son. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332 so that we may discuss your feedback more and offer other options. We might be able to reach out to the manufacturer for other product suggestions for your son.

Aug 25, 2021
Will
1 out of 5 stars review

Tight, coverage area is small

I had to buy these, due to the fact that for some insane reason you discontinued an excellent product, Item 980281139. These things are a joke! They are extremely tight. My waist is a 42, and there is absolutely no way this will fit up to a size 59 waist. The pad in them is smaller than the pads in the product this replaces. For the love of all that's holy, BRING BACK Item 980281139!!!!!!

Helpful?6B08GMGCUQPT13886454793
reply from Consumer Relations

Hi Will! We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Apr 2, 2025
maxienne
2 out of 5 stars review

Stick to Depends!

Usually use Depends, Thought I'd save a few bucks by trying out the store brand, HUGE mistake. They are not as absorbent as Depends, and very often have to discard them before the day is up, So, in effect, they end up costing MORE than Depends. I would have returned them to the store after using the first couple of them, but... the store is an hour away and it's certainly not worth the time, effort and gas to do the return. Oh well, live n learn, (As an aside, I find the Members Mark French Roast coffee beans more than worth its price, which is why I considered giving the diapers a shot)

Helpful?6B08GMGCUQPT13886454793
reply from Consumer Relations

Good Morning, We aim to delight our members and promise to refund or replace any item you find unsatisfactory.. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jan 21, 2025
Wally
2 out of 5 stars review

Splitting

I have used these for about two years and have been pleased with them until recently. The left side of the underware have been splitting up to the top which is a little stronger. I feel funny trying to keep them tigether all day. I hope the manufacturer is aware of this problem and has taken steps to fix the situation. As of now i have recommended them to others but am starting to worry. I have had about 25 percent of this box split

Helpful?6B08GMGCUQPT13886454793
reply from Consumer Relations

Good Morning! Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Jan 17, 2023
JD
5 out of 5 stars review

I expected less

I’ve been ordering another brand for a while now with good luck. Well my usual brand is out of stock and I had less then I thought so I ordered this just to get me by and I will say these are great. I’ve had instances where my full bladder had decided to empty itself and these did not overflow. The only downside is they don’t dry up as well as my usual brand. All in all I’ll order again.

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Aug 30, 2021
Con
1 out of 5 stars review

the XL is way to small ....

My husband had a health event that left him paralyzed on one side. He used to be able to pull up the old Members Mark just fine. Now its really difficult. Could this product be offered in an extra extra large? The incontinent products is why I came to Sams Club in the first place years ago. Now your sending me off to try other products that can work for my husband.

Helpful?6B08GMGCUQPT13886454793
reply from Consumer Relations

We appreciate you contacting us Con. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Mar 13, 2024
Linda417
1 out of 5 stars review

Sides ripped

This is the third time that I have bought this underwear. The first two times were great. This last time was a disaster. Could not even pull them up without the side ripping out on them. And it happened while I was on vacation, and left my caregiver with No underwear for my person. They had to go to the store to buy some while I was gone.

Helpful?6B08GMGCUQPT13886454793
reply from Consumer Relations

Good Morning! Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Oct 16, 2021
Shana
1 out of 5 stars review

HATE THE NEW STYLE

I'm not sure why they changed the design of these when they were great to begin with. With the new style the sizing is way off (fit almost like thongs), barely hold anything & leak badly. I will not be buying these anymore unless they go back to the old design & we purchased these a lot. I am sad we have to pay more for the name brand but what is the point of spending anything on these when they do not work well at all? Let us know if you go back to the old design & we will happily buy them again & again.....until then we will NOT be purchasing these anymore which is very disappointing!

Helpful?6B08GMGCUQPT13886454793
reply from Consumer Relations

Good Morning Shana. Please reach out to our Customer service line at 888-301-0332. We will be happy to refund this recent purchase and help in finding the best size for you.