Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos









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interior amazing, exterior lacking
Let me preface saying that I wanted to love these so much. However, I have a wolf range and after 2 uses the exterior has chipped. I followed all instructions with washing, drying, heat medium low, etc. ! The inside tho is amazing but I am unfortunately returning! Perhaps a lower powered cooktop would be better.
Thank you for the feedback and for following the instructions. Here are a few more tips for using ceramic cookware: 1. Cook on low to medium heat, always. Since aluminum provides excellent conductivity and delivers even heat distribution, high heat is unnecessary. The use of high heat can permanently discolor and reduce the durability of the cookware. 2. Selecting proper burner size, so heat touches the bottom of the cookware and does not climb up the side walls. 3. We recommend carefully placing pans on and off because sliding across metal stovetops may damage the cookware base. Please know all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.
VERY IMPRESSIVE
I bought this cookware initially drawn by the sleek and modern design. I was taking a chance on the deliverance of durability and functionality. I bought the white set about six months ago and i can honestly say I am very impressed with the overall performance of the entire set. I cook for a family of 6 and use this ceramic cookware at least 5 days a week. The cooking overall performance is very impressive from maintaining heat balance to durability. No scratches or dullness thus far!
Pretty, but fry pans lasted less than a year...
Bought these because they were lighter than my cast iron which I can't lift anymore. We cook for 2 at average temps, wait until cool to clean, hand wash and use only wood or silicone utensils. We know how to correctly remove stains and are very careful with the pans, lids and pots. We store them on felt liners. These were very cute and the gold handles hold up very well. However the exterior paint and interior finish on the fry pans just does not hold up. They lasted less than a year, which should be factored into your consideration of the true cost of these pans.
Thank you for your following the instructions, C8. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. To protect the exterior paint, 1) please be careful not to overflow during cooking. 2) Avoid sliding the cookware across the cooktops or any other surface. 3) Keep sharp objects away from the cookware surface.
Horrible
These pans are horrible. The first time I washed them they got ruined the bottom of the pan. They also stick really bad. Don't cook eggs, meat, or fish in them. I only like the 2 pots from this set. I looked at a lot of reviews about how people love these but do not trust them. They are not worth it. I would rather spend my $160 on 1 or 2 great pans.
We are sorry for your experience with the cookware, Mercy. Here are some tips to help you protect this set. 1) Cook using LOW to MEDIUM HEAT ONLY. The leading cause of material to lose non-stick nature is the use of very high temperature. It could be fatal and damages the ceramic layers causing the material to lose its non-stick nature. 2) Always cool down to room temperature before washing, and hand washing is recommended.3) Due to highly efficient heating, the food juice may be carbonized on the ceramic cooking surfaces at high temperatures, forming tiny black dirt marks. To help remove staining, 1. Pour vinegar onto a scrubbing pad and scrub the stain. Vinegar is effective in removing most stains. 2. Make a paste of 1 tablespoon baking soda and 2 tablespoons vinegar in a pan and fill with warm water. Let the pan sit for a few hours, then scrub the stains. Please know you can return all Member’s Mark items for a full refund as part of our 100% Satisfaction Guarantee.
Verified Purchase
Wonderful cookware
Great!
Don't hold up well at all.
These pans didn't make it 6 months before the inner coating started coming off. I don't use metal utensils. That annoyed me enough, but now one of them ruined 10 bucks of ingredients because it can't properly distribute heat. Over the same heat, it'd be boiling one minute and not the next, then suddenly scorching my fudge. These were a total waste of money.
We are sorry to hear about your experience, Pookie. Our cookware is equipped with a stainless steel stay-flat base specifically designed for use with induction cooking surfaces. It is important to ensure that the diameter of the pan’s induction base is equal to or larger than the size of the induction element being used. If the pan’s induction base is significantly smaller than the induction heating element, the induction sensor might not recognize the pan and therefore not activate the heat evenly. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.
Chips
Bought this set immediacy when they dropped. Unfortunately, the blue paint is chipping off. We even baby these pots/pans and wash/use them exactly according to directions. The non stick is still fantastic but I’ll have to toss em waaaaay sooner than I should have to. I bought these end of November and it’s April!! Pots and pans should be way more durable than that.
We are very sorry to hear that you had a negative experience. We will keep it in mind as we work on improving our products. If you're not happy we're happy to take them back and issue a refund. We appreciate your feedback!
Worst Experience Ever
Ordered this for a Christmas present and Sam's never delivered plus their customer service was zero help with helping me locate it at a local club. In fact, one of the customer service reps put me on hold and never came back. By far, one of the worst online buying experiences I've ever encountered... I can't see myself or my family buying much from this company in the future because they're terrible!!!
We're sorry for this experience, Crunch1, and ask that you please contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.
Not lasting
I was so excited about these pans. Was stoked they said dishwasher safe. I fully understand that hand washing makes a difference for the life of kitchen ware, but I did not see the part where it said BUT HAND WASHING RECOMMENDED. Had I seen that, I would not have bought these. I bought in November and starting using it after the new year. Now, after a few months in, the small pans sticks terribly when trying to make scrambled eggs, the finish is coming off on both the outside and inside, and the gold color is gone. It now looks like a dull silver. I had the hopes I would have this set for years. For the cost, especially. I wish I had just kept my stainless set. This has turned into a waste. I will have to replace within the next year or so most likely.
We are sorry for your experience, PD. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are some other tips to help with the performance: 1) Use it on low to medium heat consistently. 2) Ensure it cools to room temperature before washing. 3) Prevent sudden temperature changes (Thermal Shock) on the cookware and lids. 4) Be careful when moving the pots, pans and lids.
Chipping exterior
I have used these for 3 months and they’re chipping. I love the look and ceramic coating as it’s healthier than Teflon. I have hand washed them only, I will be returning them because if they’re chipping after only a few months they’re not worth the money.