Dear Customer, Hi we do appreciate for taking the time to leave a review. Your feedback is important to us. We understand how important it is to have a reliable source like the Owners' Manual. As we promised, we strived to developed and understand our customers need and exceed their expectation. Kindly reach out to our LG CareQ phone support at 1-888-542-2623 and we'll be more than happy to provide options.

Dear Customer, Hi, we do appreciate for taking the time to leave a review. Your feedback is important to us. We're so pleased that the product meet your needs and expectation. Once again, thank you for choosing LG. We'll continue striving to provide exceptional products and services.

Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards