Customer reviews for Pursonic Sonic SmartSeries Electronic Power Rechargeable Toothbrush with UV Sanitizing Function

Customer reviews for Pursonic Sonic SmartSeries Electronic Power Rechargeable Toothbrush with UV Sanitizing Function for

Pursonic Sonic SmartSeries Electronic Power Rechargeable Toothbrush with UV Sanitizing Function

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4.2 out of 5 stars

stars53 ratings25 reviews

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Showing 11-20 of 25 reviews

Apr 19, 2020

Danny

1 out of 5 stars review

Blue on the grip began smearing off immediately

The blue on the grip began smearing onto the white handle immediately. Does raise concern about the blue stuff getting in my mouth while brushing -- is that safe?? What material and dye is the blue grip made of?

Helpful?

reply from Pursonic Customer Care

Our apologies for the issues. Please call our Customer Care dept at 212-414-1798 to assist you. Thank you

Nov 30, 2022

1 out of 5 stars review

Did Not Holdup

Within 3 weeks the brush slowed considerably even though completely charged and I returned it to Sam's Club for a refund. Disappointed in its performance.

Helpful?

reply from Supplier Response

Thank you for calling attention to your experience with our toothbrush. We regret you had an issue with it. Please understand this is not the norm as our toothbrushes are quality assurance checked and this unit may have slipped through the cracks. We sincerely apologize and If there is anything else we can do, please let us know by contacting our Customer Care Dept at info@pursonicusa.com. Thank you

May 13, 2022

Electric brush

1 out of 5 stars review

Verified Purchase

Electric brush

Really poor quality toothbrush sending it back

Helpful?

reply from Supplier Response

We regret you had an issue with your purchase. Please email our Customer Care Dept at info@pursonicusa.com and we will do our utmost to satisfy you. A satisfied customer is our # 1 priority. Thank you

Apr 13, 2023

5 out of 5 stars review

Verified Purchase

Works Great

Works great am very happy the toothbrush sanitizer is a plus.

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May 25, 2023

1 out of 5 stars review

Verified Purchase

Pursonic

Pulse is very weak

Helpful?

reply from Pursonic Customer Care

That's very unusual. Please be sure the unit is fully charged. If after fully charged you are still having problems, please contact our Customer Care dept at info@pursonicusa.com and we will resolve your issue. A satisfied consumer is our #1 priority!

Jan 8, 2023

Mustang Sally

5 out of 5 stars review

Verified Purchase

Best Electric toothbrush yet!!!!

Great toothbrush!!

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Mar 2, 2023

5 out of 5 stars review

Verified Purchase

Great and cheap

Great product

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Mar 3, 2023

Kathy D

5 out of 5 stars review

Verified Purchase

Love the feature to sanitize brush heads

Very easy to use.

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Aug 4, 2023

Linda

5 out of 5 stars review

Verified Purchase

Love it!

Love it !

Helpful?

Jul 7, 2023

Danielso37

1 out of 5 stars review

Piece of junk

I bought this product almost three weeks ago and the sterilization light has stop working! I have been trying going on two weeks now to contact manufacturer but no results. Save your money. This is a piece of junk that the manufacturer won't even honor their product with a reply to the purchaser!!

Helpful?

reply from Pursonic Customer Care

Our deepest apologies that you had an issue with your purchase. Our Customer Care dept went through an overhaul and that may have been the reason for the delay in contacting us. Please email a copy of your receipt with a note of the problem to our Customer Care Dept at INFO@PUSONICUSA.COM. You can also call our Customer Care Dept at 212-414-1798 between the hours of 10am-4pm EST. We stand by our products and we will make sure you are happy with your purchase. A satisfied consumer is our #1 priority.