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Backyard Discovery Bristol Point Cedar Swing Set/Playset

There is a lot of broken pieces and can’t complete the rest to build and no one will call me back to replace parts. Had it almost put together all the way except the slides and one of the main panels for the side is completely cracked so now I’m stuck and not sure what to do.

Lots of broken pieces but would have been nice

Wow, there are A LOT of parts and it took three of us approximately 16 hours to put it together steadily working. The set is really well built, there are a couple of negatives, the sink faucet last one day before it broke off, the screws are not long enough and any moving of the faucet handles took it out. Some of the screws that hold the panels on are too short and the boards have popped off, I will just put a longer screw in to hold. The tie downs are not long enough. It took a lot of effort to screw them in and I will have to buy a set for Home Depot that are longer for the swing set portion. One piece of the tube slide was
Cracked when we took it out of the box, but was replaced. Their customer service at Backyard Discovery was great, when I called her about the broken piece, she first registered the set, then hooked me up with the new part which was delivered in about three days. You can’t go wrong buying this, probably well worth paying the $500 to get it installed unless you have a lot of patience and like to work with your hands. My grandkids love it though and it was well worth it!

Great Set

Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset

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