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Customer reviews for Cottonelle Ultra Comfort 2-Ply Toilet Paper 24 rolls, 244 sheets/roll for
Cottonelle Ultra Comfort 2-Ply Toilet Paper 24 rolls, 244 sheets/roll
4.6 out of 5 stars
stars3,970 ratings3,887 reviews
  1. 5 stars77% (3,062)
  2. 4 stars15% (584)
  3. 3 stars4% (156)
  4. 2 stars2% (63)
  5. 1 star3% (105)
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Showing 11-20 of 3,887 reviews
May 3, 2026
Deborah
5 out of 5 stars review

Verified Purchase

I got my moneys worth when i purchased this item. this tissue is the right amount of softness on my bottom and it is strong and not rip and mess my fingers like some other toilet tissues, it also doesn't clogged the toilet.

Review from walmart.com
Helpful?79KMQMT6BG1413880708902
May 8, 2026
Deborah
5 out of 5 stars review

Verified Purchase

I have a sensitivity to all TP and this brand is all I can use. Yes, they may be more expensive, but if you’re sensitive “down there” as a female you gotta use this brand.

Review from walmart.com
Helpful?79KMQMT6BG1413880708902
Jan 31, 2026
Derryl
4 out of 5 stars review

Verified Purchase

Close but not quite Sam’s or Costco

I really like how soft this TP is but sometimes it seems like it tears too easily. I usually prefer TP from Sam’s or Costco but we aren’t sure if we’re going to keep our membership at those clubs now that we don’t have kids at home and yet I’m struggling with finding TP that equals the quality of the store brands at Sam’s and Costco. This is close but not quite there…especially with the value for the money.

Review from walmart.com
Helpful?79KMQMT6BG1413880708902
Feb 14, 2026
Trayce
4 out of 5 stars review

Verified Purchase

No more toilet paper soon!

For now, this is my go to brand for fairly decent “soft” 2-ply at the best price. It isn’t the softest and I use a LOT (I have issues). I try to compare brands by the price and total square feet per pkg but some brands/companies of LATE have decided to omit the “area” calculation off their packaging labels so a consumer cannot calculate true price to accurately compare.That’s a bit of MBA cunning on some companies’ part that I HAVE noticed and I do NOT appreciate. And the roll width has mysteriously shrunk over time as well. I’m having a new home built and I’m putting a Toto toilet in the bathroom. With the price of TP it’ll pay for itself within the first year! Easier on my body and no more plumbing problems with the Toto low flow so it will be a win-win-win. Screw toilet paper!

Review from walmart.com
Helpful?79KMQMT6BG1413880708902
Mar 14, 2026
Rachael
5 out of 5 stars review

Verified Purchase

i came here to say i only use this purple soft one and it NEVER tears. i usually wipe multiple times with other papers cause i feel like they just arent cleaning enough. the texture of these i feel cleaner and the softness isn't affected by durability.

Review from walmart.com
Helpful?79KMQMT6BG1413880708902
Mar 4, 2026
Jamie
3 out of 5 stars review

Verified Purchase

Still healing

I gave this tissue a go, while it is strong and absorbent, it is not soft. It will chafe you in places you didn't know you could chafe. Don't even try to use it to blow your nose during allergy season. I usually purchase quilted northern, but this boasted about softness, large rolls, and more rolls per package at a cheaper price, so I thought I'd give it a try. Big mistake. The roll size in comparison is so much smaller than quilted northern. I can't afford many luxuries in life, but I refuse to buy cheap tissue paper. I have included a picture of the difference in size between the two brands. The bottom is the quilted northern. Both brands are triple ply.

Review from walmart.com
Helpful?79KMQMT6BG1413880708902
Jan 24, 2026
Peggy
1 out of 5 stars review

Verified Purchase

Getting less for more

You are getting less paper now for a way higher price than during covid. See my pictures during Covid the package said 24=96 had 24 rolls with 284 sheets per roll and I paid $15 plus tax. I bought the same today 24=96 rolls HOWEVER there are only 244 sheets per roll paid $18 plus tax on sale reg $23.

Review from walmart.com
Helpful?79KMQMT6BG1413880708902
Jan 20, 2026
Stacie
1 out of 5 stars review

Verified Purchase

No longer Cottenelle customer

I’m a long time Cottenelle customer and will be finding a new toilet paper. The softness and thickness have been declining for quite sometime. My most recent purchase has disappointed me and is so stiff and scratchy like using a paper towel instead of toilet paper. So disappointed!

Review from walmart.com
Helpful?79KMQMT6BG1413880708902
reply from CottonelleExpert

We're sad to hear this, because we always want you to have a great experience with our tp. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) so that we can learn more and try to help. Thank you.

Mar 8, 2026
christopher
5 out of 5 stars review

Verified Purchase

Great Product!!

We originally used a different brand of toilet paper. 🧻 But, I had noticed that they had made a change in the making of their product. Unfortunately, I’m highly allergic to a lot of products and sadly the change severely affected me. So, we decided to try Cottonelle brand. (Ultra Comfort) Absolutely no issues at all! 🙂 It was so very soft %26 gentle! We loved it! It was then decided to make a permanent switch! Thank you, Cottonelle for making such a wonderful product that I’m able to use! 💜🧻 I also use your flushable wipes, as well. I highly recommend!! The hubby %26 I both love them!! 😊

Review from walmart.com
Helpful?79KMQMT6BG1413880708902
Feb 6, 2026
Bill
3 out of 5 stars review

Verified Purchase

QUALITY HAS DIMINISHED

I constantly purchased this product for years, and I have noticed a steady decline in quality over the past year and a half. At first I thought it was just a bad batch or lot. Months later I bought another from a different location and the quality was even worse. so much for the Mega Rolls and its not Ultra strong anymore. They will lose business by making an inferior product, while charging a higher price.

Review from walmart.com
Helpful?79KMQMT6BG1413880708902
reply from CottonelleExpert

We're sad to hear this, because we always want you to have a great experience with our tp. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.