Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. To allow your batteries to have a longer run time, we recommend to use the snow blower more frequently while it snows. This is so you can avoid any snow from packing down and becoming too dense as the more dense the snow is the more power it will take. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!

Hello there! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. I have reached out to you privately to assist you with your concerns. If you have any other questions, please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!

Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The Snow Blower average runtime is 30-45 minutes. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679. Thank you for choosing WORX!

Hi. Thank you for taking the time to share your review. Run time will vary from job to job, depending on how each person works. We commonly recommend purchasing an additional battery or a higher Amp hour (Ah) to conquer any runtime concerns. WORX does offer quick chargers to ensure you get back to work faster. If you have any inquiries or experience issues, please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!

Hello! Thank you for taking the time to share your review. For customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We’d be more than happy to assist you.

Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!