Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Hi Monek, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Arju: If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. 1) A connection issue; the most common problem. Where there is a bad connection, faulty cables or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV. 3) There is something wrong with the TV, which will require a technician to assess the TV and find a solution. The Full Manual can be found on the Samsung website. Please refer to pages 135 – 140 step-by-step troubleshooting instructions. I hope this helps, if you should need further troubleshooting assistance, please contact Samsung Customer Support. Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Hi Dave, Thank you for your review of the TU7000 TV. We are sorry to hear about your experience with your display needing to be replaced. Your feedback will be shared with our internal product teams. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Thank you, Brooksie! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.