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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,941)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 71-80 of 10,372 reviews
Dec 2, 2022
Reviewer name: Kevin
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Why did I switch brands

I replaced my 55" Vizio with this Samsung. Setting it up was a pain because it wouldn't connect even though I have strong wifi. The sound and picture are both good, better than the Vizio, but that TV was about 4 years old. What I really dislike about this is the remote. Most everything that I use on the remote is toward the bottom, which makes it uncomfortable to hold. It's also hard to see in dim light. Another dislike is the way it is set up to begin with. Maybe I was too comfortable with Vizio's set up, but Samsung seems to be more difficult to navigate. I'm hoping that I will get used to this and enjoy it.

Helpful?3V8BU16WBLTL13878902648
reply from Samsung

Hi Kevin,Thank you for your purchase and feedback on the TU700D TV. Your feedback is important to us and will be shared with our internal product teams. I have a few recommendations that may improve your experience. First, let's make sure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, to learn the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU7000 under Crystal UHD TVs > T Model Lineup. I hope these tips help. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Jul 9, 2021
Reviewer name: El Sasquatch Larry
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Worth the money, Buy it!

Has a beautiful picture, pretty user friendly. No issues with it at all. I had read some reviews on this before buying and the only annoyance I would agree about is the lack of a backlighting on the remote. The picture quality and the speakers are extremely good compared to others I have looked at

Helpful?3V8BU16WBLTL13878902648
Dec 7, 2020
Reviewer name: Fargramma
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not particularly user friendly.

Limited availability for owner to change settings. Can't download some of the more popular streaming apps like Peacock and Vimeo. Phone customer service wasn't particularly helpful but was American. Great picture and sound. Clear even on low speed Internet.

Helpful?3V8BU16WBLTL13878902648
May 27, 2023
Reviewer name: Johnny D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good image, wobbly feet

Crisp, vivid image, easy plug and play functionality... but wobbly feet. The image quality if fantastic, as is the size- feels like the sweet spot for most living rooms. The smart-tv functionality is great, but absolutely no Plex functionality - you have to connect your phone or other device via bluetooth to run it. Minor annoyance, but an annoyance nonetheless. The 2 sets of feet are really wobbly. Painfully wobbly. This is the biggest downside to this otherwise great tv. Even on a very stable tv desk or furniture, your tv will move and sway with every bit of vibration in your room. If you are in a concrete floored room, you should be ok, but otherwise be aware.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
Dec 15, 2022
Reviewer name: Gerard Siroski
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Thought I had a Corvette and instead got aChevette

It is a nice Tv good picture, Works a little better once you get use to it, 1 downfall is the Usb port won`t work and with a closer look the little tab is broke, not very happy, trying to contact people now a day should be easy but not in this case, Plus Xmas is around the corner and I don`t want my Tv sitting for the next Mth or 2 in the shop, Tv wasn`t is 2 wks old when I first tried it,

Review from Samsung Canada
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reply from Operations

Hi Gerard, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Oct 14, 2022
Reviewer name: The big cheese
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Take time with the screen

For myself it took me a little bit of time to get used to the Crystal screen, at first things did not look real I was almost going to take it back but I told myself it may take a bit of time so stick with it a little longer so I say “don't give up on it, it may take some time before things look as they should.”

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Thank you! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jan 24, 2023
Reviewer name: Chris M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV, over complicated Bluetooth connections

Stunning picture quality. My apps load & view with no fuss. I'd love to give a 5 star rating, however, the need for THIRTEEN individual steps, via the TV remote to connect my S#ny bluetooth wireless headphones is abysmal. When I connect the same headset to my iP#d, all I do is power the headphones on & THAT is IT, the iP#d does the rest. You seriously need to improve on this.

Review from Samsung Canada
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Oct 24, 2020
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pre-loaded programming issues

The TV itself was nice with good picture. It kept freezing up often, but only when playing the Samsung pre-downloaded channels. All the other channels worked fine. After much research and making sure the system had all the correct updates we found this is a common problem with this TV. We returned it to Sam's and they refunded our money quickly. We then bought a slightly more expensive Sony 65” TV while we were there and absolutely love it. Can't beat Sam's for customer satisfaction, and we are completely satisfied with the new Sony we purchased. We like everything about it more.

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Apr 12, 2023
Reviewer name: Mitchydaily
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not perfect

It's Been a few months now, and for some reason out of the blue I'm having connection problems, apps are slow, while on other tvs in the house it's fine. I also wish there was a way to pause Autoplay when you turn on your tv, when you turn it on it will start playing Samsung tv, and I'm like, whoa settle down. I also wish you could delete apps you don't use that are predownloaded. The picture is great, I fell in love right away, but those are some issues I wish were fixed

Review from Samsung Canada
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Aug 6, 2020
Reviewer name: Nina B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Baybang baybang awesome

We love it. The set up was easy amazingly you can control everything with just one remote or your phone. Picture Quality is awesome we can't stop won't stop watching it. You'll learn something new every moment you spend with this tv. This is the best purchase & price was good for my first 4K experience. Check it out for yourself you won't be disappointed

Helpful?3V8BU16WBLTL13878902648