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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars452 ratings448 reviews
  1. 5 stars71% (323)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (34)

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Showing 31-40 of 448 reviews
Jul 14, 2020
seyal44
5 out of 5 stars review

Tech Savvy Toothbrush

[This review was collected as part of a promotion.] As someone who likes data and numbers, a toothbrush that provides a look at the quality of my brushing in an app is a dream come true. The 5 brush modes are great as I know that I have more sensitive gums than most, and really appreciate a smart toothbrush that is supposed to address that. I usually use just a standard toothbrush and brush for about a minute, so it is a little different to brush for two, and to have the toothbrush itself signal when to switch. I have a few problem spots so I'm hoping this will help me ensure I get those areas every time! I'd recommend this to anyone who needs to up their brushing game and especially those interested in diving into the app.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
Jun 29, 2020
singatune
3 out of 5 stars review

Good toothbrush that needs some tweaks.

[This review was collected as part of a promotion.] This toothbrush was partially charged out of the box, so I was immediately able to use it. It is a sleek looking toothbrush with a light band that changes colors. It looks really cool. The first problem I had was with the app. No matter what I did, I could not get the toothbrush to pair with my phone. I tried uninstalling and reinstalling, restarting my phone, turning on and off bluetooth, turning the toothbrush on and off multiple times, and even factory resetting the toothbrush. Nothing worked. I finally gave up on the app. For the actual toothbrush, first the pros: There are several settings on the brush, including a sensitive setting, a regular setting, and a more intense clean. The rotating brush feels good on the teeth. It keeps a timer to let you know how long you have brushed. It doesn't take up much space on the counter, which is nice. Now for the cons: The brush shaft is TOO wide. While it feels good to brush, no matter what I do, I end up dribbling toothpaste all over me because the entire thing is too big for my mouth. I can't close my mouth around the neck of the brush enough to keep from dripping. This is a major design flaw in my opinion. The other issues is just a personal thing. The toothbrush keeps track of how long you brush and alerts you every 30 seconds so you can know how long you have been brushing. However, if you brush for less than 2 minutes, it gives you a frowny face. I don't know why, but this really bugs me. I guess I just feel like don't need judgement from a toothbrush! It could just tell you how long you have brushed. It doesn't need to make you feel bad if you don't meet some arbitrary standard. I know it's a little silly, but it is unnecessary and makes me feel like a scolded child. You do get a smiley if you brush for over 2 minutes, but again...this is unnecessary. Overall, this is a fine toothbrush, and if you have a large mouth, you probably won't have the issues I have. Just a few minor adjustments would make this a much more satisfying experience in my opinion.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from Oral-B

Thank you for sharing with us your feedback! We'll make sure that the Development Team hears about this. We'd be happy to hear more or answer any questions you may have just give us a call at 800 566-7252 when you have time.

Jul 27, 2020
Vmcgill71
5 out of 5 stars review

Incredibly amazing

[This review was collected as part of a promotion.] I have used this brush for a couple of weeks now and can't say enough how great it is. My teeth and gums feel amazing. They look better than they have in a very long time. It has a pulsation built in. It comes with a magnetic charging stand. It gas several cleaning modes. I am thoroughly impressed with this tooth brush.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from The Oral-B Team

This is so great to hear! We're so glad that you're happy with the brush and can't wait to pass this feedback along to our team. If you ever have any questions, please don't hesitate to give us a call at (800) 566-7252.

Jul 3, 2020
chlo617
4 out of 5 stars review

Great clean!

[This review was collected as part of a promotion.] This toothbrush is great! It leaves your teeth feeling like you've just come from the dentist. It comes with 4 brush heads, charger, travel case, and the handle. It has 7 different settings to choose from before brushing. Honestly a great toothbrush, definitely recommend!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
May 7, 2022
Mom3
5 out of 5 stars review

Love OralB

[This review was collected as part of a promotion.] Oral B always makes great toothbrushes! Love the features on this. So many choices for how I want to clean my teeth. I love the power brush because I don't have to wonder if I'm scrubbing hard enough or not, the brush does it for me!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
Jul 8, 2020
DieselLord82
5 out of 5 stars review

Best one out there!

[This review was collected as part of a promotion.] This product makes you feel like you just left a dentist office. My teeth have never felt this clean from an ordinary tooth brush. I highly recommend this to anyone looking for the ultimate cleaning experience, definitely worth the investment!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
Jan 12, 2022
StaceyB36
4 out of 5 stars review

Very advanced and a great clean, but I drool!!

I got this for Christmas and it is by far the most advanced toothbrush I've ever owned! I feel like it gives me a great clean and I like that the app helps you improve by showing you where you should focus more time. The brush head is much thicker than my old sonicare toothbrush, so it takes a little getting used to. I'm also finding that I drool/drip toothpaste/saliva while I'm brushing due to little vents in the brush head. I'm not sure if I'm doing something "wrong" or if there is a way to avoid that, but that's why I knocked it down 1 star.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
Aug 3, 2022
alan278
3 out of 5 stars review

Not for me

I'm sure it's a great toothbrush for many folks but did not work well for me. (1) the app did not properly pick up the activity i was doing - i mean, maybe it was accuratre, but I do not think it was, saying i did not get to an area of my mouth which I, for sure, covered (2) the every-use recommended cleaning of the brush head and electric portion (handle) is a pain (3) I find the brush head to be thick to the point that I cannot brush without making a mess I will be going back to my old brand. But I do really appreciate the money back guarantee. I've returned the brush at my expense and now need to wait 6-8 weeks for a refund.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from The Oral-B Team

We're sorry to hear that you weren't a big fan of our Oral-B iO Series 9 and our Oral-B App, Alan. Whenever we design our brushes, we do many checks to get it just right, so we appreciate your feedback regarding your overall experience. While we understand that you've already taken advantage of our money-back guarantee, if you decide to use our app in the future, if you aren't already, we recommend going over each tooth slowly, and keeping the head on each tooth for a second or two before moving on to the next one. We'd love to hear your thoughts about this, so when you have a moment, please give us a call at (800) 566-7252.

Aug 24, 2023
MW_NYC
1 out of 5 stars review

Too expensive to break so soon

I bought this just over 2 years ago. After about a year it wouldn’t hold a charge or charge properly, I sent into Oral-B as it was still under warranty. Oral-B sent a fixed toothbrush or replacement back to me (not sure which). It has started doing it again and I am now just outside of warranty. This toothbrush is way too expensive to only last 2 years.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from Customer Care

We're very sorry to hear this has been your experience with your iO9. Our products go through many quality checks to ensure they work for 3-5 years, so we wouldn't expect to hear this was the case for you, especially after making use of the warranty. Make sure you're not charging on a metal surface for the best results. We want to learn more from you, and offer further assistance with getting your brush working again. Please give us a call at 1(800) 566-7252 at your earliest convenience.

Jul 31, 2022
Forrest Rees
2 out of 5 stars review

Messy brushing

I have had the toothbrush for over a year. Before the warranty ran out, I sent the toothbrush in for service. My complaint…it’s messy. Constantly dripping water. They replaced my the toothbrush handle. Nothing changed. Constantly dripping. For the money, I would not buy again. If it were free I wouldn’t take it. Less expensive model works so much better.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13878167121
reply from The Oral-B Team

Oral routines should be smooth and bright, and never messy. We're sorry to hear about the constant dripping but be assured this isn't normal. While we're sure you know this, we recommend keeping your mouth closed while brushing, as this should avoid the mess. We'd love to hear from you about this, so please give us a call at (800) 566-7252.