Hello there, thank you for taking the time to share this with us.. We are very sorry to hear that our Bridgestone Alenza Tires did not meet your expectations, and truly apologize for any dissatisfaction. We understand how upsetting this has been, and would like to offer our assistance. For continued support, please feel welcome to email us at Social@bfusa.com with the complete details. We hope to hear from you soon, and thank you for being a valued Bridgestone customer. ^Sarah