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Sams Club
Customer reviews for Custom Graduation Two-Tier Cake for
Custom Graduation Two-Tier Cake
4.6 out of 5 stars
stars329 ratings131 reviews
  1. 5 stars84% (275)
  2. 4 stars5% (17)
  3. 3 stars3% (11)
  4. 2 stars2% (7)
  5. 1 star6% (19)

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Showing 61-70 of 131 reviews
Jun 1, 2025
Kelly G
5 out of 5 stars review

Verified Purchase

Graduation cake

It was a gorgeous and delicious cake. Great job Sam’s!

Helpful?4A61B9ZI7FZ513871871668
Aug 18, 2025
Sunshine
5 out of 5 stars review

Verified Purchase

Celebration done right.

Pretty and great taste

Helpful?4A61B9ZI7FZ513871871668
Jun 23, 2024
Jewell J
5 out of 5 stars review

Verified Purchase

Outstanding!

Very well done! They have mastered beauty and taste in this cake. We were well pleased. The bakery staff is amazing. They are very helpful and friendly.

Helpful?4A61B9ZI7FZ513871871668
Jul 13, 2024
Melanie
5 out of 5 stars review

Verified Purchase

Beautiful Graduation Cake

Everything about this cake was fantastic. Easy to order, has so much help picking it up, it was ready for me when I got there. The cake tasted delicious and was perfectly made. It was beautiful!

Helpful?4A61B9ZI7FZ513871871668
Jun 22, 2024
Jenny
1 out of 5 stars review

Verified Purchase

Bakery

Ordered for my sons graduation party to be ready by 1pm and went to pick up at 2pm becuase it still didnt say ready and they told me it would be a few more hours so definitely order hours if not a day ahead 🙃 asked for a mangaer 2 times before they called one over.

Helpful?4A61B9ZI7FZ513871871668
Jul 1, 2024
GG
1 out of 5 stars review

Verified Purchase

Graduate Disappointment

First time I bought a cake from Sam’s and was highly disappointed. The cake was for my granddaughter’s graduation party, it was not ready on time. It was about an hour late. Got the cake and it was falling apart. It had the same great taste, but for this only in a lifetime event, this is one she will remember.

Helpful?4A61B9ZI7FZ513871871668
reply from Sam's Club Bakery Team

We regret to learn about your experience, GG. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Jun 18, 2024
Angela
3 out of 5 stars review

Verified Purchase

Disappointed!

I was very excited when I pucked ip the items. They looked beautiful. When we opened the cupcakes, we realized that all the cupcakes were vanilla. We ordered half chocolate half vanilla. When we cut the two layer cake we discovered that the bottom was not chocolate. My granddaughter, (the graduate), smile left when she realized there was know chocolate. The cake and cupcakes were goid but was not ordered. Very disappointed.

Helpful?4A61B9ZI7FZ513871871668
Jul 14, 2024
Stella
5 out of 5 stars review

Verified Purchase

Great cake, terrible service

Cake was just lovely and tasted delicious. I wasn't, however, impressed with the staff at the Covington LA Sam's who were talking to each other, not interested in helping me pick up my order and when I noted a misspelling on the 'plaque' they said the person left, so apparently 'too bad.'

Helpful?4A61B9ZI7FZ513871871668
Jul 23, 2024
Michelle
2 out of 5 stars review

Verified Purchase

Cakes

Not happy with the results and extremely upset that we can not do our orders but online now because you can not ask questions to get the results you wanted. You should be able to order these types of cakes in the store with a person instead of on line Only

Helpful?4A61B9ZI7FZ513871871668
reply from Sam's Club Bakery Team

We regret to learn you were informed we only take online orders, Michelle. You can order our delicious custom cakes and cupcakes with any of our bakery associates in person, over the phone, or online with our new digital cake ordering experience for added member convenience. If you have any other questions, please contact Member Support at (888) 301-0332 or your local club. Thank you for the feedback.

May 11, 2026
Melony
1 out of 5 stars review

I'm very disappointed that the app was not as easy to order the cake the way I wanted. The order was not followed. I asked for whipped topping %26 I received buttercream frosting. Also, it was awful tasting . I ended up throwing most of the cake way. I'm certainly not ordering again nor referring anyone to Sam's

Helpful?4A61B9ZI7FZ513871871668