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Customer reviews for Lifetime Adventure Tower Swing Set Playset for
Lifetime Adventure Tower Swing Set Playset
4.4 out of 5 stars
stars780 ratings677 reviews
  1. 5 stars72% (561)
  2. 4 stars16% (121)
  3. 3 stars2% (18)
  4. 2 stars3% (24)
  5. 1 star7% (56)
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Showing 71-80 of 677 reviews
Jul 4, 2019
Telks83
4 out of 5 stars review

Verified Purchase

Quality playset!!

I have had it for several weeks now. It's a quality set. I put it together mostly by myself in the evenings after work. It took about 4 days. There are some times when a 2nd person is necessary. Also there are some times where the screws they provide almost seem too short. The roof assembly for instance needed an extreme amount of pressure put on for the screw to come through enough to thread the nut. But all in all it's a great set and I'm happy with the purchase.

Helpful?34K58068JXAR13871550689
May 4, 2017
farmmom1316
5 out of 5 stars review

Verified Purchase

Wonderful !!

I bought this swing for my kids around a month ago, and they absolutely LOVE it! My only complaint is that some of the bolts were very difficult to get through the plastic as if they weren't long enough? Luckily the bag of extra parts came in very handy for that issue! Other than that, no complaints!!

Helpful?34K58068JXAR13871550689
Dec 29, 2018
JaxBeach
5 out of 5 stars review

Verified Purchase

AwesomeCustomer service

[This review was collected as part of a promotion.] I bought the adventure tower monkey bar set. I bought from an online seller not direct and had shipping date pushed closer to Xmas date. The online seller held the package with one of there “shippers”, and they totally ruined the crate and some of the large exterior pieces and slide three days before Xmas. Not lifetimes fault or responsibility at all. I called just to see about cost of parts for the online seller to replace and give a refund for parts. Instead lifetime shipped all new parts immediately for free even though it had nothing at all to do with them. Had the online seller give a discount for the extra work and hassle and for not being done on Xmas too yayyy! Set is built now and is very nice very sturdy even for my 200 lb dad weight. Kids love it. Like having a commercial set in your backyard. Also wanted to note I saw some reviews saying instructions were tricky are not detailed enough. I found zero problems with instructions I thought they were detailed enough, only thing I would say is just pay attention to picture so you know which post is which by the screw holes at the top. There was even scan icons for how to videos on each section I didn't even need to use. Customer service was so quick no hold no hassle that alone is something hard to find now and makes me feel better about the purchase and the future of owning the play set.

Review from lifetime.com
Helpful?34K58068JXAR13871550689
Jul 24, 2020
Grandma
5 out of 5 stars review

Verified Purchase

Thankful Grandna!

We bought this set for our grandchildren to play on when they come visit. We have seven ages 13, 12, 4, 4, 3, 16mo. and 1. It gets lots of use. A storm came through and lifted the set bending the fire pole upon landing. Even in the midst of this crazy pandemic this company not only replied to my email requesting a way to purchase a new pole....they are sending us a new pole at no charge!!! (By the way, turns out that storm not only lifted our playground but uprooted a giant magnolia tree from our neighbors yard a few acres back, it was a doozy). The kids all love playing on this set and we anticipate even the 1 year having many more years of play on it!

Review from lifetime.com
Helpful?34K58068JXAR13871550689
Jul 15, 2019
jamie50010
5 out of 5 stars review

Verified Purchase

Easy to Follow Assembly

We bought this about a month ago. It was delivered on time via a freight company. They said we might have to carry it off in pieces, but the delivery driver was able to get it off on the pallet and into our garage for us. The directions were very clear and easy to follow. It took my husband and I about 10 hours to assemble it. We had a neighbor help us for a few steps that required 3 people. Our kids love it and I am pleased with the quality of everything.

Helpful?34K58068JXAR13871550689
Dec 24, 2018
DB
4 out of 5 stars review

Verified Purchase

Amazing playset, horrible assembly

The playset is amazing and the children (age 3&8) love it. It seems really strong. We had read the reviews and decided to pay for the installation. We went through Lifetime and the process was difficult. The installer took 3 days and showed up late every single day. Overall, very happy now that it is done.

Helpful?34K58068JXAR13871550689
Jul 17, 2019
Happy grandad
4 out of 5 stars review

Verified Purchase

Lots of fun

Received in four different boxes on one skid. It unloaded with two healthy men. Assembly was accomplished by one person in less than three hours. We bought this brand because of the perceived life expectancy, Lifetime. Kids love it. Can't keep them off of it. Three year old navigates all of the features. Five year wants to know why we didn't buy it when she was three.

Helpful?34K58068JXAR13871550689
Jan 4, 2020
Jordan
1 out of 5 stars review

Verified Purchase

Poor customer service

This one star review is based off of the service we received instead of the product itself. Sam's accidentally sent us two of these swing sets when we only ordered one. It was then our responsibility to get this 500+ pound swing set back to the store which is nearly an hour away. After returning the extra on December 18th we still have yet to receive our money back as we were chraged twice when Sam's sent us two swing sets. We have called multiple times and spent hours on hold just to still not have our money back nearly a month later.

Helpful?34K58068JXAR13871550689
Oct 17, 2017
Rjwaldroup5
4 out of 5 stars review

Verified Purchase

Great investment

We've been looking at playground set and decided that we didn't want a wood one as they rot and require a lot of maintenance. We finally got this for our 7 year old for his birthday. He was SO excited! All the parts were there except the slide. We called Sam's Club and they made it right. It took about 6-7 hours to assemble. One review stated that it takes 3 people - 2 to assemble and one to read the instructions. That's what we did and it worked out great! Our only complaint is that sometimes the bolts were not thread properly and they would break. There are extras but only one of each type of bolt and nut. For this reason we give it 4 stars. But our son loves it and likes playing outside more now. That's a win!

Helpful?34K58068JXAR13871550689
Aug 7, 2021
Danielle
4 out of 5 stars review

Verified Purchase

Awesome playset but needs better instructions

[This review was collected as part of a promotion.] My kiddos love this swing set! The only downside was putting it together. Everything can only go together one specific way and you'll basically get nearly finished and realize that one of the earlier steps was off and you'll have to take it all apart and start all over! So the directions could be more clear about that. But, after it is finished...its awesome!

Review from lifetime.com
Helpful?34K58068JXAR13871550689