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Customer reviews for Lifetime Adventure Tower Swing Set Playset for
Lifetime Adventure Tower Swing Set Playset
4.4 out of 5 stars
stars780 ratings677 reviews
  1. 5 stars72% (561)
  2. 4 stars16% (121)
  3. 3 stars2% (18)
  4. 2 stars3% (24)
  5. 1 star7% (56)
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Showing 591-600 of 677 reviews
Sep 2, 2016
Pamela
5 out of 5 stars review

Plenty of Fun!

[This review was collected as part of a promotion.] My grandson recently had the opportunity to play on this playset at our neighborhood church playground. He is four and was thrilled with all of the activities. He especially like, and wanted, the fort. My son plans to purchase a playset for him soon.

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Oct 4, 2016
Pamela
5 out of 5 stars review

Playset with Tower

[This review was collected as part of a promotion.] We bought this playset for our 4 year old grandson. He loves it. There is such a variety of activities for him to enjoy. We are hopeful that he will get years of use from this sturdy, well built playset.

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Apr 3, 2016
ajdav
5 out of 5 stars review

very impressed!

I just completed assembling this playset for my four year old and she loves it! it is very study and seems to be made very well. the instructions were easy to follow. one piece was missing and customer service was very courteous and prompt in sending a replacement to me. we are so please with this playset!

Review from lifetime.com
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Feb 7, 2018
Mike
5 out of 5 stars review

Best Customer Service Ever

[This review was collected as part of a promotion.] Kids love the Adventure Tower playset. Purchased it at Sam's Club was missing the a part. Provided model number to Lifetime customer service, missing part shipped no questions asked. We have a wooden playset before this is much better and less parts to assemble. Great Product.... Better yet, Great Customer Service..

Review from lifetime.com
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May 22, 2018
Cody
5 out of 5 stars review

Very fun, good quality

[This review was collected as part of a promotion.] It's been almost a year since i assembled it, so now i can give it 5 stars. it was a full day of work to assemble, with helpers (mostly my wife and 12-year old). the kids have a lot of fun on it. we just dumped 8 bags of play sand under the slide and platform, and the kids love that addition.

Review from lifetime.com
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May 2, 2018
ictsw
5 out of 5 stars review

Love this playset.

We purchased this almost 2 years ago and the grand kids absolutely love it. It took us most of the day to put it together, but the quality is great. It still looks great and is in good shape after 2 winters. The only complaint I have is in the design of the steps up to the slide. They were very difficult for our 2 1/2 year old granddaughter, and we finally put plastic netting between the top two steps. The angle and spacing of the ladder is awful for small children. Other than that, we absolutely love this set.

Helpful?34K58068JXAR13871550689
Jun 1, 2017
Quinn
4 out of 5 stars review

GREAT PRODUCT but missing parts.

I want to emphasize that this is a spectacular swingset. It was complicated to assemble, but reasonable considering the size. Just make sure you plan a full day or two if you have consistent help. It was about what I expected. The only problem I had is the boxes were missing one of the hardware bags (some roof hardware). The missing bag is not listed on the packing list, but it is mentioned in the instructions. I suspect everybody who buys this set will be missing this bag because of it lacking on the packing list. Even with the missing bag, I would give this set 5 STARS except they said I would have it in 4 to 6 days and it has taken 10 days. Considering I am building this for my in-laws and I am from out of town, this is a big problem because it doesn't leave me with a lot of time to finish. SPECTACULAR SWINGSET though.

Review from lifetime.com
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Oct 24, 2016
Louise
4 out of 5 stars review

Love it..... But....

[This review was collected as part of a promotion.] We purchased and installed the swing set two weeks ago for our grandchildren that range in age from 2 1/2 - 4 1/2, and they love it. Our only concern is the ladder leading to the clubhouse. As the child climbs the arched ladder, there is 10" opening between the top rung and the clubhouse platform, which the child can easily fall through. I contacted Lifetime and explained the situation. We feel an additional rung at the top of the arch would prevent our grandchildren from falling through. Lifetime advised they aren't able to send the requested rung because it will void the warranty and potentially be a safety issue. Isn't the 10" gap that my grandchild can fall through a safety issue? Wish they had a better answer.

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reply from Lifetime

Thanks for taking time to post Louise. The gap has been looked at quite a few times by our engineers. It used to be 13" but we closed the gap as much as we could while still adhering to ASTM standards. ASTM is a code of regulations that manufacturers have to follow. I know this may not be the answer you were looking for but I hope it helps.

Jul 10, 2021
Dave
5 out of 5 stars review

Bad weather and a helping hand

I erected this product and it was a great play structure for my kids and their friends. A few months later we had severe weather and extremely strong winds. The winds picked this up a carried it nearly 100 feet before placing it not so gently back on the ground on its side. (I did not have it anchored properly). I got online and found the parts list I needed and called customer service. I was connected to a very helpful lady that was very patient with me. She done a wonderful job putting together the order I need to replace the bent parts. I was extremely happy with this product and the customer service Lifetime provided me. I will purchase more products from Lifetime in the future not only because I think this product is quality but as important the lady in customer service was so pleasant to work with. 5 star product 5 star customer service. Thank you

Review from lifetime.com
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May 29, 2018
Adam
5 out of 5 stars review

Great Playstructure

I bought this about 2 months ago and it is excellent. I did not do the marathon 1-2 day put the entire thing together. I took about a week, 1-3 hours per day, and did it almost entirely by myself. There are a couple of spots that you need a second set of hands. As long as you follow the directions you won't have any problems. It is sturdy and strong and will last her many many years.

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