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Customer reviews for Lifetime Adventure Tower Swing Set Playset for
Lifetime Adventure Tower Swing Set Playset
4.4 out of 5 stars
stars780 ratings677 reviews
  1. 5 stars72% (561)
  2. 4 stars16% (121)
  3. 3 stars2% (18)
  4. 2 stars3% (24)
  5. 1 star7% (56)
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Showing 491-500 of 677 reviews
Oct 31, 2021
Jared
5 out of 5 stars review

Fantastic quality!

We got the whole lifetime playground set up about a month ago and it's been a huge hit with my three children, ages are two, eight and nine and there's something for everyone. The build quality is wonderful and I think the stuff is in last forever. Highly recommend!

Review from lifetime.com
Helpful?34K58068JXAR13871550689
Jun 24, 2019
Dave321456
3 out of 5 stars review

Beware of different versions of this product. Kind of disappointed.

[This review was collected as part of a promotion.] I just finished assembly of the adventure tower playset this weekend that I ordered online. For the most part I was excited to get this because it appeared much better quality than the standard cedar ones found in the big box stores. Unfortunately, I got different parts than were shown in product detail pictures and that are shown in the lifetime assembly videos online. 1) Most significantly, the swing bar came in two pieces, vs. the one piece that I was expecting. You can actually see it shift back and forth at the connection when weight is put on the inner vs outer trapeze bar (yes, fasteners are adequately tightened). I can only guess they shortened the bar to make it easier to ship, but this is an unacceptable quality compromise. 2) The roof was a different design (octogon vs round) and I believe much more difficult to assemble than the ones shown in the assembly videos online. Some of the included hardware was just too short. 3) The swing A frame comes in multiple pieces as well. This has more of a force fit than the swing bar so it seems more structurally sound, but it still had a few extra confusing assembly steps. 4) The slide I received came in two pieces, and appears less curvy than what is pictured in the many product pictures out there. The connection seems sound, but I specifically went with this product to avoid multi-piece slides so common in other play sets. Overall, I was excited about this purchase because many people seem happy with this set, but I guess due to cost savings measures they have changed the product for the worse. I find the two piece swing bar especially disappointing given the quality I was expecting.

Review from lifetime.com
Helpful?34K58068JXAR13871550689
reply from Reviews

We are sorry to hear that you are disappointed with your purchase. We assure you that if bought from us or our retailers this playset is tested and safe for the weight ratings as well as built of quality materials. If you have further questions please contact our customer service department. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Jun 8, 2016
MrsCas
5 out of 5 stars review

Great Purchase but Lousy Install Contractor!

Purchased this awesome swing set for my grandsons in May from a MN location. The quality is great & they love it, but working with the contracted installer, GoConfigure, was a nightmare! It took 3 weeks before an install date was available, & they required payment in advance of the actual install. On the day of the install because rain was forecasted, they refused to begin the install. (Even refusing so much as to unbox it in the garage & haul the packaging away. I think being Memorial Day weekend may have played into the installer's refusal to work on the swing set.) Instead of coming back the next day, we were put back onto the wait list & had to wait another week to have the play equipment installed. GoConfigure's customer service department was rude & of no help. They refused to let me speak to any supervisors, & their district manager never called me as requested. After doing a little online investigating, I discovered GoConfigure received an F rating by the Illinois Better Business Bureau & had 37 complaints. Reviews on YELP were also horrendous, receiving a 1 1/2 stars out of 5. In the end they finally installed the set & it's great, but not without a lot of hassles! I also think $500 for pick up, delivery & install was high; averaging about $100 an hour for the privilege of poor & rude customer service!

Helpful?34K58068JXAR13871550689
Mar 12, 2017
Baxter house
5 out of 5 stars review

Great Swing set .

Bought this a month ago for our kids..... it took us a total of 3 days to put it together . It would have taken us less if we would have followed dirrection page by bage by page but yes like many we tend to skip here and there . But its finally up and the kids are finally enjoying themselves.

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May 19, 2018
dmega09
5 out of 5 stars review

Neighborhood hit

[This review was collected as part of a promotion.] Have had this for a couple years now, our kids love it and so had every kid that's been to the house! Much easier to assemble than wood sets I've done in the past. One thing that I've noticed, is with the slope of the ladder, smaller kids who have climbed the it for the first time, freak out at the top trying to get across the gap from the last rung into the clubhouse. An additional rung at the top would solve that, and I've debated buying one and drilling my own holes to add one. Also wish they sold matching touch up paint for the metal pieces. Still, overall, we love it and highly recommend

Review from lifetime.com
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Mar 27, 2016
Lucysmommy
4 out of 5 stars review

Great playset except for ladder

My 4 year old daughter loves this playset. It is extremely well built and sturdy. Only concern I had was the ladder because of its shape. I wish it had a different design option for younger children but I was told only one ladder was available by the manufacturer. Beyond that I couldn't ask for more!

Helpful?34K58068JXAR13871550689
Apr 21, 2016
Newowners
4 out of 5 stars review

Generally great product

We bought this for our children ages 2-12, and assembled it ourselves in about 10 hours over a weekend; we are generally not handy people. We had the instructions that came with the swingset, and a copy we downloaded from the Internet also. There were cases where the parts listed for the copies were different; sometimes one was correct, and sometimes the other one was. We had some difficulty with the barrel nut and bolts at first, but got much better at them with experience. All our children love the swingset, and it offers many features for the price, as well as looking great in our backyard without taking up much space. We definitely like the minimal maintenance feature, and our boys have played extensively with the car track on the deck. The worst feature so far is the slide getting very hot even in 75 degree weather, and we think we may not be able to use it much during the summer; thus, the 4 stars. Also, you can tell on the deck where the supports are underneath it and where they are not; we wish the deck was a little bit stronger. Otherwise, it's a fine product we look forward to using for years.

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Jul 29, 2018
Play tower
5 out of 5 stars review

Great playset!

We installed this playset for two yearold to grow into vs buying a smaller swing and he loves it, well worth the effort and time for the install. We got a great deal through Sam's club at a great price on sale, couldn't have been happier with the deal. My husband installed this unit in two days with a team of five to six guys, took about 10 hours. Could've been done with less help but would have taken longer. The biggest complaint from my husband was the installation manual had several steps that were backwards or incorrect in how the unit needed to be assembled. We went into this full knowing this was the biggest issue that people had with these step. But follow the steps and watch videos for assembly and prepared to take a few steps backwards to correct a stage. But it will be worth the joy in your kids face exploring this unit.

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Aug 27, 2018
Doug
5 out of 5 stars review

Outstanding! With a few recommendations -

[This review was collected as part of a promotion.] Overall great experience thus far; very well made, came a little scratched up on some of the large plastic parts (shipping damage) but fully functional. Seems very solid, kids love it, and I'm hopeful it will last many years in the hot/humid NC climate! Few thoughts / recommendations: - Would be handy if the instructions included links or recommendations for installation on a non-level yard. Mine had about a 13" drop at an angle over the distance from tower to end of monkey bars. - please include measurements of actual structure in the instructions - it includes recommended boundary, but not the structure. Would be useful for folks like me who need to lay out the exact location of the tower & monkey bar poles in order to dig them in for a not-level surface. - Instructions were otherwise excellent with one exception: would be helpful to explicitly identify the swing bar attachment pole (the one with the warning label) on the instruction graphics. This gives a good visual anchor point when attaching the tower's cross-bracing and various rock wall/etc. panels. I found myself having to remove and re-install some components in other locations because it wasn't initially clear what side of the tower they went on. Other notes: - One reasonably fit/strong person can assemble 95% of this by their lonesome... I needed my wife's help getting the swing bar into place and holding components for the tower roof, but that's about it. - I put a ~8in deep sandpit in the middle of the tower, since I had to dig it in anyways. Seems to work great!

Review from lifetime.com
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Apr 12, 2016
Jake
5 out of 5 stars review

Great playset with a little of everything.

[This review was collected as part of a promotion.] I have had this since last summer and it has been great. Assembly took several hours, but most of it could be done with one person. I took it an hour or two at a time at night over the space of about a week, and only needed help with a couple items. I had all the parts and hardware I needed, with exact counts up until the final steps, where I found spare parts. Everything is well built, and mostly modular. It looks like I could rearrange the panels on the tower and slide and ladder placement without a problem. One small note, the red climbing holds (or rocks) have faded, one in direct sunlight, one on the shady side. All others are holding their color fine.

Review from lifetime.com
Helpful?34K58068JXAR13871550689