Customer reviews for Lifetime Adventure Tower Swing Set Playset forJust OK
The kids enjoy it. Takes two people about a week of afternoons to assemble. Noted some engineering flaws (high angle slide, weak floorboard in fort, indentations in roof that do not allow water to roll off after a rain). Metal seems to rust easily. Some parts were missing. Over-priced.
Verified Purchase
The slide gets very hot
I bought this place it for my grandchildren. They love it however they can only play with it early in the morning. When it's cooler outside . The slide gets very hot when the sun is out. I'm afraid they are going to burn there butts. I have contacted the manufacturer about this issue and the don't care. There solution was to put the swing set in a shaded area. I have no shade in my yard.
The risk of thermal burns is present with any surface exposed to the sun. There are things our customers can do to minimize this risk. We urge customers to consider the warnings in your owner’s manual. In addition, the Consumer Product Safety Commission Fact Sheet at the following link may prove to be educational about these risks: https://www.cpsc.gov/s3fs-public/3200.pdf.
Best for Price
I bought this playset last week. Knowing I was going to assemble it alone, I wasnt sure how long it would take. I always do my research before buying, and decided this playset was the best for the price at Sams ($998), and thought it would last longer and be less maintenance in the long run. Well I was able to do it all myself, except the roof. Its a bit heavy and too large for one person to lift it 10 feet in the air and hold it while screwing in the bolts. The project took me a total of 10 hours to build. Which I was expecting to take longer. The manual provided was easy to follow as long as you dont skip steps. Im the type that lays everything out before assembly, but with this playset the boxes are numbered and all parts required for the steps are in corresponding boxes. So basically its already layed out for you. The playset is extremely durable, exceeding my expectations. Im a large guy at 6 ft 245lbs and I can attest to the strength of this unit. I have utilized the swings myself to test this, and also sat on the floor while assembling the roof without issues. I expect that this will last for at least 10 years. I live in FL but doubt the rain will be an issues since its made of durable plastic and coated metal. Overall very impressed with the playset and of course the kids and all the neighbors kids love it.Note to the one that is assembling this. I put the entire frame together in my garage since it was raining, then carried the tower frame out to my back yard followed by the swing extension frame. So yet it can be built in a 2 car garage and then transported in pieces. Dont hesitate to buy this set, it wont disappooint.
Thank you for sharing your experience with us! I'm glad the playset is working so well for you and your family, and I have no doubt it will last you many years to come!- Lifetime Reviews Team (reviews@lifetime.com)
Junk
They need to change their name. The quality is junk. The parts had rust on them brand new out of the box. Bent metal. Warped plastic. No predrilled holes on a lot of the metal that should have been. I was missing so many pieces! Tried an exchange and the same thing happened. I will never buy another lifetime product again. The installer said this was the worst set up he had seen and he was unable to assemble because of so many missing pieces. Buyer beware. Im returning it.
Oh no! This is a very unique situation and we would like to learn more about your experience. Please email us at reviews@lifetime.com with some pictures as well as your order and contact information so we can help.
Be prepared to work!
We hired someone to install the swingset when we opened the boxes and only half the pieces were labeled. Not only were things not labeled but the ones that had labels were labeled incorrectly. We were also missing hardware for the roof but was able to go to Lowes and find something similar that worked. It took about 12hrs to put together and 9 of those hours were with 2 people working on it. Overall my kids LOVE it and I can barely pry them off of it!
Extremely Dissatisfied
We did the research. For months we looked for the right playset, at an affordable price, for our two kids. We devided on this set; however we waited to purchase. We went to Lifetime's website... read the reviews... finally we made the purchase. The first thing we noticed when we picked the unit up, it was in so many pieces and not packaged very well. We opened each box only to see that there were no instructions included. I contacted Lifetime and asked if they could email me the directions. I was told no and given a link to go to. The link did not work. I contacted them again and was given another link.... After several tries/searches I finally found the instructions for this model in English. This was a purchase for my daughter's birthday. I started separating everything and getting it ready to put together a week before her big party. We are missing parts CBG (x2) ~what you included has ZERO holes drilled, AUH, AAN, DWR, CSD, hardware blister packs EBW DYF and EAL, hardware blisterpack DYG, and the end caps. The ones included with the set are wrong. My family flew in to town to help celebrate her birthday and put this monster together. Her party has come and gone and I had nothing to give her. At this point the only thing we can do is take it back. I can't tell you if it is difficult to install. We weren't able to put it together. We have gotten no where with customer service. Don't waste your money.... IF you do decide to purchase this, make them open it in the store and go through EVERY SINGLE BOX and check for the instructions and inventory the parts; otherwise you will end up frustrated and out of a lot of money.
We are so sorry that your Adventure Tower Playset didn't include the correct parts. That would be a frustrating experience. This Playset is backed by an outstanding warranty, making sure that our customers are taken care of. If you have any future concerns or questions, please reach out to us through email at reviews@lifetime.com.
Great quality and withstands Windstorms
[This review was collected as part of a promotion.] We have had this playset in our backyard for about 6 months now. My kids love playing on this. It will be nice when my littlest daughter will be able to climb the ladder more skillfully (she is 18 months.) My only complaint so far is that it's not incredibly little kid friendly. Next summer will be a lot better for her to be climbing the ladder and rock wall. The materials seem like they will last for ever. The area we live in can get very windy. We have had a couple really bad windstorms and it didn't even budge which is awesome! A lot of trampolines will fly down the neighborhood causing damage, which is one of the reasons we decided to forgo a trampoline and purchase a swing set.
Junk
Nothing against Sams. They are great. This playground is garbage and so is the company. I've had it 6 months and ALL the main frame pieces are rusting out. I contacted Lifetime to be told it is my fault for improper upkeep . Im sorry, what?! Other than blame all they offered was paint. Apparently thinking a playground was designed to be outside was my fault. Need to change their name from Lifetime to ‘Months IF Your Lucky'
We're sorry you haven't had a good experience with your playset. The steel used to build our playsets are made with a weather resistant powder-coated finish that protects from cracking, warping, rot or splinters. It is made to be rust-resistant. However, we recommend using a rust treatment for extra protection a couple times a year, especially if you live in a high humidity climate. If you have any further questions, please reach out to us at reviews@lifetime.com.
We love it
[This review was collected as part of a promotion.] We have owned this swingset for 5 months now. I had done reseach for probably six months making sure this is what we needed. Was worried most about the curved ladder and little kids but kids as young as two can do it. I do stand close by most times to be sure they don't need help. I also love this swingset as I can climb up to the top to be with them and I can also swing with them and they also love that. Well worth it. We opted to have someone put together for us and it only took them half a day.
Great Product
[This review was collected as part of a promotion.] We bought the tower for our grandchildren. We are thrilled with the purchase. I was suprised by the reviews stating that you need 3 or more people to build it. Not the case at all, it took me about 10 1/2 hours to build. 90% of which I did solo. My wife helped with some steps where another set of hands helped tightening bolts. The instructions were clear and you should take time to read them before starting. I also checked out some videos on YouTube which were helpful. The key is keeping the process orderly and not get overwhelmed with the instructions. It's just like reading a book, start at page one and proceed one page at a time. I would also like to mention the great support from Lifetime I experienced.There was one bracket missing from the boxes. I emailed the company and was pleasantly surprised with the response. The part was shipped out immediately and I had it in a few days. Overall we are pleased with the Tower and would recommend it. We also purchased a Lifetime Geo Dome. Same quality as the Tower.
Great pics! I'm sure your kids will love the shade cover you have under that big tree.