We have owned this playset for nearly 6 years. Our grandkids absolutely love it. It is very well-designed so that even the 3 year old can play safely on it. A few parts were worse for wear after a LOT of use and harsh NE winters. We were able to order replacement parts very easily and found customer service to be pleasant and helpful.

Great swing set kids love it. Instructions are a little hard to understand in some parts but not to bad. Some of the hardware packs are mislabeled but it was towards the end of the acembley so it wasn't to difficult to figure out. Seems to be very well built and sturdy, should last a very long time.

The play-set is extremely good quality and sturdy. The kids love it. The only knock on it in my opinion is it is very difficult to put together. Took probably around 12 total hours. You definitely need two people for many of the steps. Not all parts were labeled and there were several screws/bolts that had no thread. Thankfully there was a spare parts bag so we still had plenty. Make sure you have a good few days available to put this together. In the end the product looks great and we are happy with the purchase.

A bit pricey...but build very sturdy. It has anchors in the ground and is solid. My 9, 6 and 4 year old can all play on this...hopefully for years to come. Installation took about 8 hours of my husband's Sunday away...only a couple times did he need a second set of hands to assist him. There was a dime sized burn hole in the plastic of the platform....not super happ about that though!

[This review was collected as part of a promotion.] This was my first time contacting Lifetime customer service and both individuals I spoke with were extremely professional, helpful and provided great service. I have not gotten the parts yet, but I expect it to go smoothly. Great Job!

[This review was collected as part of a promotion.] My kids (1 and 3) love this already. I will say that most things where not really labeled properly so putting together was slightly confusing we had 6 adults and put it together in about 4 hours the tower took the most work. My oldest calls it a castle. This overall will have endless fun and grow with them also no annual upkeep like wood sets which is a huge plus in my book.

My sons (ages 3, 6 and an autistic 15 year old) love this playset! It works perfect for us with the age ranges and weight capacity. It is a very attractive and sturdy set. We hired a professional to put it together and it took him about 7 hours to assemble it. We paid him $300 for the job to assemble and it was definitely worth paying someone. Enjoy!

[This review was collected as part of a promotion.] We bought this for our grandkids as that time they lived with us. And they still use it. In addition it has lasted quite a while the only thing I had to replace was the swing attachments, which is item Sarah helped me locate. The service was awesome and timely.

Great for my daughter and really worth the price

Great instructions. We had it together in about 10 hours.