Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for

Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

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4.6 out of 5 stars

stars5,474 ratings1,564 reviews

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Showing 821-830 of 1,564 reviews

Sep 25, 2023

Ruth

5 out of 5 stars review

Verified Purchase

I've been wearing these for years.

Comfortable

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Dec 13, 2023

Carolyn Lamell

5 out of 5 stars review

Verified Purchase

Great

Great product

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Nov 10, 2024

g1218

5 out of 5 stars review

Verified Purchase

Underwear

Excellent fit!

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Nov 9, 2023

Kp54

5 out of 5 stars review

Verified Purchase

Good value and good product

Good value and product

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Jul 31, 2021

Mothers Keeper

3 out of 5 stars review

New and Improved Run Smaller

Have been purchasing Member's Mark size S/M for years. Recently the sizing changed to Small OR Medium. I went with medium just to make sure... They are too small. Just ordered the Large. Note to first time buyers - they run small. Can I return a package that is missing one?

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reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Apr 9, 2022

CONCERNED

2 out of 5 stars review

SIZE ISSUE

Like other reviews, the new manufactured adult underwear is smaller. The previous manufactured ones S/M size fit perfectly. The new ones need to go to the L size. Because the fit is too small there will be problems with leakage, tears and rash problems. Quality control should have picked up on that. Especially this kind of merchandise. Once opened and one is used you cannot return the rest.

Helpful?

reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Mar 23, 2022

B2b

1 out of 5 stars review

The new design is Awful!!

The new design does not fit. They are cut very narrow so that they leak effluent and they are chafing the pantyline Of her leg. This creates a mess I must clean up on my mom. Also the fabric tears easily when being changed. I have purchased these for years and will not be buying again.

Helpful?

reply from Consumer Relations

Good Morning , We are sorry to hear about your mom's experience with size and leakage. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you

Nov 16, 2022

Bw1961

5 out of 5 stars review

Verified Purchase

Underwear

Great product

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Jul 15, 2021

Tom

1 out of 5 stars review

Updated Product is Horrible!!! Don't Buy

I buy these for my mother in law for over 4 years. The old product was great. The newly updated version is terrible! Does not have as much padding and you have to deal with the consequences in the morning. Now we have to find something different. Please bring back the old version. You made a huge mistake. I am sure you were just trying to save money and skimp on quality.

Helpful?

reply from Consumer Relations

Good Morning Tom. We are sorry to hear about your Mother in Law's experience with leakage as we want our underwear to perform their best for her. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can make sure it is the right size for her. We would also like to obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Apr 24, 2024

Rose

5 out of 5 stars review

Verified Purchase

Will definitely buy again

Great quality

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