Hello matthew, a new update has been released that has now introduced your local antenna channels in with VIZIO's WatchFree+ programming. This has been done in response to customer feedback to give you access to hundreds of more free channels, as well as the ability to provide you with an onscreen guide of your local channels. If you have any questions about the new features or need any assistance with issues, please reach out to our support agents through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.