Hello vbmom63, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Hello gmcgough, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. We’ve got VIZIO agents ready to speak with you on the phone at 844-254-8087. They will be available Monday through Friday at 8A.M - 11P.M. and 8A.M. - 9P.M. on the weekends, Central Standard Time.

VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog. If there’s an app you want to watch that’s not featured in your app row, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you, please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.