At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to its customers. If you have any specific issues with your VIZIO product, please contact our award-winning technical support team at support.vizio.com or for instant support download the VIZIO Mobile app, click "Support" and "Contact Us".

Hello Won, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

VIZIO is committed to making sure that our televisions meet and exceed industry standards in certifications to avoid situations like this. It is unfortunate that these things happen from time to time as technology improves. We appreciate that you took the time to review our product and if you believe this was beyond normal use and operation, you can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.