Sorry to hear your audio wasn't working. Our tech support team would really appreciate the chance to help you get sound back. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO television speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible. For top of the line audio performance, you may also look into purchasing a VIZIO Soundbar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound. If you would like help adjusting your audio settings or information on our Soundbars, please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Hello Angel, at VIZIO we obsess over every detail so we can deliver the best products with you in mind. To make sure you’re getting the most out of your VIZIO TV, we’d recommend that you connect your devices with an HDMI cable, and are set to broadcast in Full HD (1080p). You can also adjust your picture settings in the Menu under ‘Picture Mode’ to align with the content you’re watching or room brightness. If you’d like any assistance adjusting your picture settings, our customer support team would love to help you dial in the TV to your preference. You can reach them at support.vizio.com and clicking ‘Contact Us’.

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.