Only been using this for a few weeks at home but I like it much better than any other shredder I've had. Getting the casters on it during assembly was tricky, they should have better instructions for that. After the 1st time emptying, getting the bin back in place just right to where it will allow you to shred took a little effort too. Like that it came with oil to help maintain, I have read that lack of oil is the death of a lot of shredders.

This is my trusty identity guard dog. Small enough to discreetly tuck away under my kitchen desk without being an eyesore. Just a little kick and he glides into position, ready for heavy duty. Survived a cord-snag induced header onto stone floor. He spits out what he can't chew most of the time. Handles unopened credit card offers with the card. inside. No other brand of shredder I've owned lasted this long or performed this reliably. It came with clear bags so, I don't dread opening it. The price is worth the peace of mind compared to the cost of ID theft.

Have used product for two days and only experienced one paper jam, which I was able to clear up quickly. While not silent, it's a lot quieter than the previous shredder I owned. Works as advertised and appears to be a reliable shredder that will offer years of service. Comes with a small vial of lubricant, which is a nice touch. Instructions should inform user to wipe excess lubricant from inside waste bin after applying. Bin fills up quickly. Fellowes includes three, clear recyclable bags to put shredded paper, which is useful. However, the supplied bags are not thick and sturdy, and I had to apply tape on a small tear on one bag after transferring the waste paper. Be sure to use a recyclable bag that is large enough to fit over the waste bin to prevent shredded paper from falling to the floor when emptying the bin. Have not tried shredding credit cards or CDs/DVDs. Will try that later. The 79Ci has had no problems dealing with small staples.

This is the second Fellows shredder that we have owned. We purchased this because we had such good luck with the first one which we owned for 15 years. The new one is super quiet and so safe to operate we even let our 5yr old grandson operate it. It shreds credit cards and dvd's with ease and never jams. The safety features are super. We expect to have this one for another fifteen years. It gets a lot of use with all the junk mail etc.

I just received my shredder today and already gave it a good work out. Can't say enough about what a great job it does. Love all the features that my old shredder did not have. I actually hated shredding with my old one because it would jam all the time and could only take about 2 sheets at a time. I was able to shred in about 30 minutes what it would have taken about 2 hours to do with my old machine. Sometimes you have to spend a little more to get good quality and effecient operation. This was a great purchase.

Excellent product. Sturdy construction. Very good value. The only negative was the bin. It was impossible to remove a full bag from the bin without ripping it due to the plastic protrusions on the inner wall. Other reviewers mentioned this problem, but not as many as I would have thought. We are currently not using any trash bag insert, but shred directly in to the bin.

I did lots of internet research on shredders before buying and found this model the best for my price range. I have had Fellows models at work and they worked great, but these were expensive commercial models. This is my fourth or fifth shredder I have owned. Some were Fellows and the first few were other brands. This model arrived at my door a few days before promised and was completely set up and ready to go...no wheels to install!!! I am using this shredder to destroy about 4 + years of tax receipts/files this summer and expect this to be a simple job. So far, no jams and no hassels.

My shredder (79CI) will not allow me to begin shredding more than 2 or 3 sheets of paper. The red light comes on and I have to remove the paper and use fewer pages. I'm sure there is a way to turn this off. HOW do I do that? I love the shredder and have used Fellowes for years and have found them to be most reliable but never encountered this problem before.

We replaced the previous shredder in our two person law office with the PS 79 c, and it was a significant upgrade...so much more quiet (with a deeper less annoying sound) it does handle all 12 sheets as advertised, and it is a very solid piece of machinery, very comforting to know that a small staple might slip in and not destry the shredder...only negative aspect is that it is difficult to unload the shredded paper; tried it with the bag (which took some extra time to secure) and without the bag, and ended up with lots of paper on the floor, just a comment, overall, really a good value for the price, and has made office life better.

I have been through a series of inexpensive shredders and really should have known better. I am a tax advocate and deal with a substantial quantity of paper. I have finally migrated over to a "paperless" office and as a result all physical documents that have been scanned into our system by law must be destroyed. I kept burning out lesser shredders, finally I happened upon the PS-79Ci. Truth is that it was more than I planned to spend but when I balanced it against burned out shredders it was clear that this would save me money in the long run. This shredder just will not allow you to jam it. The warning system is so good that even I have to pay attention to it. Get your hand too close to the feed slot and the shredder automatically shuts down. It's so quiet that I can run it and have a phone conversation. It is easy to use right out of the box and is very intuitive. The only problems I have found so far, and I guess from my review you can figure I think they're minor, is: (1) the bin could be larger and (2) there should be a better system for installing plastic bags to receive the detritus. Otherwise this is indeed a quality product and one that I think will be serving me for a long time to come.