We have had this shredder for four years. Then one day it stopped working. I called customer service, and in minutes they walked me through-step by step-to get it working again. It just needed a little cleaning. That was it. We are a small company (18 people) and use it all the time.

I couldn't be any happier with my what I call monster shredder. I've had it for a few weeks now and have shredded things my old shredder only dreamed of. I highly recommend this shredder to anyone looking for strong, durable, sleek looking monster shredding.

We just received our new Jam Proof Powershred 79Ci cross-cut shredder. We are amazed and surprised. This little machine in powerful yet quiet. When using our old unit, the motor was so loud we'd have to wait for a quiet time to shred documents as to not disturb customers or co-workers. One page at a time was all it could handle, if that! Now, 16 pages go through the machine like a hot knife on butter. The soft hum of the motor is non-obtrusive and allows us to manage paper efficiently throughout the day. If you are looking for a new shredder for home or small office, this is the one you need.

We purchased this shredder to replace our former worn-out shredder. We love it. It is very quiet. It delivers excellent shredding of the papers and cards we have done. We have a shared office space and use of this shredder. We bought it for the 100% Jam proof features and it has done just that. We have no problems. It is very easy to tell when it is on. We also like the fact that there is a window to let us know when it is full and the pull-out drawer for the shredded pieces just pulls out to dump. Thank you for making such a excellent shredder.

I'VE HAD MANY SHREDDERS DURING THE PAST SEVERAL YEARS AND THIS ONE HAS, SO FAR, BEEN THE BEST! I NEVER INTENDED ON USING THE BAGS THAT CAME WITH IT AND FROM I'VE SEEN ON OTHER REVIEWS, THE BAGS DON'T WORK VERY WELL ANYWAYS! IT SHREDS MANY PAPERS QUIETLY AND I'VE NEVER HAD IT JAM UP! ALTHOUGH IT SHREDS NEWSPAPERS VERY WELL, IT TENDS TO BUILD UP THE SHREDDINGS JUST BELOW THE CUTTERS! I HAVE TO PULL THE BIN OUT AND REMOVE THE BUILT UP NEWSPAPER FROM THE CUTTERS! IT STILL HAS NEVER JAMMED EVEN AT THAT POINT! AS FAR AS PRINTER OR OFFICE PAPER IS CONCERNED, THIS SHREDDER IS ONE OF, IF NOT, THE BEST! OVERALL, I'M VERY SATISFIED!

This shredder is excellent! It is quiet, yet powerful, and does its job! Whether I am shredding one piece of paper, or 10, the PS-79Ci makes my day! And it fits very nicely under my desk where I can wheel it out when needed, and push it under when I don't! This shredder is a class act!

I upgraded from a strip shredder to the cross-cut. Does a better job with privacy and security. I like how quiet this shredder is and also what a great job it does in shredding documents into tiny pieces. My only complaint is that it is difficult to shred small cash register receipts. It is difficult to feed them into the shredder.

Wow. This shredder is so much quieter than our old Fellowes. It easily shredded a 2 inch stack of papers in just a few minutes. I hope it lasts as long as our old one. We have had it 12 years and its still going strong, we just grew and needed a shredder that could handle more volume. :)

We have a small home business and have more than the average amount of shredding to do. I like the power of the motor but it's not too loud. I also like the window on the bin showing when it's full. My biggest disappointment is the amount of time it can be used before it overheats and has to be turned off to cool down.

My shredder (79CI) will not allow me to begin shredding more than 2 or 3 sheets of paper. The red light comes on and I have to remove the paper and use fewer pages. I'm sure there is a way to turn this off. HOW do I do that? I love the shredder and have used Fellowes for years and have found them to be most reliable but never encountered this problem before.