Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forCustomer photos









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Ehhh so so
I've had them for over a year. The pots are fine, but the pans have all been stained. Sticking doesn't occur often because I only cook with Ghee or Butter, sometimes avocado oil. The bottom of the pans went to crap after a few months. The large pan burnt and stained quick! We always made sure to follow the instructions of only using medium heat as well. I'm gonna try a good set of stainless steel or just add to my cast iron collection.
We are sorry the set did not meet your expectations, GEORGE. Please contact Member Support at (888) 301-0332 and they'll do their best to make this right for you.
Not the Pan for Eggs!
This is a nice looking set of cookware, but the performance is definitely lacking. The frying pans are absolutely worthless for cooking very simple items - like eggs! Stick, stick, stick! The directions say not to use spray, such as Pam, which I do not. I always use olive oil and/or a little butter. Regardless, I am literally unable to flip an egg without horrible sticking. When making something with a lot of liquid - like a soup - the stock pot works fine. I am currently looking for other frying pans to replace these.
We're sorry the cookware set did not meet your expectations, ANNE. In addition to the Instruction Manual, regular maintenance is very essential. They are 1) Weekly basic care: After cleaning and drying, apply a thin layer of cooking oil to the pan’s interior with a paper towel. Let it sit for 10 minutes, then wipe off excess oil. 2) Monthly deep seasoning: Thoroughly clean and dry the pan. Preheat over low heat for 1 minute, then turn off the heat. When the pan is warm at around 50℃, coat the entire interior with oil. Let it sit for 2-4 hours, then wipe away excess oil. Enhance non-stick performance through proper daily use, gentle cleaning and regular maintenance to protect the ceramic coating while forming a stable oil film. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned.
Beautiful but short lifespan
I loved these pans but I was expecting them to last much longer, a couple years in and the nonstick ceramic is failing. My previous name brand set lasted much longer. I care for them as directed so they still look beautiful but no longer function how they should, I was so hopeful.
We're sorry the cookware set did not meet your expectations, Sonya. Regular maintenance is very essential to the cookware's longevity. Here are some tips to improve your set: 1) Weekly basic care: After cleaning and drying, apply a thin layer of cooking oil to the pan’s interior with a paper towel. Let it sit for 10 minutes, then wipe off excess oil. 2) Monthly deep seasoning: Thoroughly clean and dry the pan. Preheat over low heat for 1 minute, then turn off the heat. When the pan is warm at around 50℃, coat the entire interior with oil. Let it sit for 2-4 hours, then wipe away excess oil. Enhance non-stick performance through proper daily use, gentle cleaning and regular maintenance to protect the ceramic coating while forming a stable oil film. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned.
Wedding gift 🤬
Bought this for my daughter's wedding gift. She didn't want to tell me that a pan failed. I guess other pots/pans worked ok but this one was a HUGE fail in my opinion. My daughter didn't want to complain about a gift and that's why I found out months later
We're sorry the cookware set did not meet your expectations, Noel. Regular maintenance is very essential to the cookware's longevity. Here are some tips to improve your set: 1) Weekly basic care: After cleaning and drying, apply a thin layer of cooking oil to the pan’s interior with a paper towel. Let it sit for 10 minutes, then wipe off excess oil. 2) Monthly deep seasoning: Thoroughly clean and dry the pan. Preheat over low heat for 1 minute, then turn off the heat. When the pan is warm at around 50℃, coat the entire interior with oil. Let it sit for 2-4 hours, then wipe away excess oil. Enhance non-stick performance through proper daily use, gentle cleaning and regular maintenance to protect the ceramic coating while forming a stable oil film. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned.
Wanted to love them
I really loved these when we first purchased them and the following 6 months. After that, it went down hill. Paint is chipping, gold is fading on handle, some spots on the ceramic pans and outside of pan are stained. Last time we buy anything coated. My cast iron pans and stainless steel pans put this set to shame. Glad they were inexpensive, should have known better.
We're sorry for your experience with the pans, NoSoup4u. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. Also, these pans function best on Low or Medium heat. We also recommend handwashing with vinegar and a soft sponge to help remove stains.
Pots and Pans
Not happy with the set at all. Maybe if you don't cook that often it wouldn't be so bad. I haven't used them on high heat nor have I used cooking spray in them and food is already sticking after only a couple months. I have hand washed them and I have never put them in the oven. Would Ipurchase again....NO! In fact, I'm already looking elsewhere for a new set. You really do get what you pay for.
We are sorry to hear you are unhappy with the set, Lynn. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please know you can exchange or return the set for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.
chips very easily
Oh I was very excited to get this pan set. I read the instructions and was very careful in handling and washing. I placed pan protectors between them and hand washed them used low heat. Not a month into using them and the lids have chips and the paint is bubbling up. Very unimpressed with these pans and will be returning for a full refund.
Not for everyday use!
When these pots came I really Wa sun love with them. They looked so great. However, after maybe a month I noticed the rim of the pan chipping away. Idk if it’s from the lid or just poor coating. Also, initially there was no sticking but after a few months they began to stick as well. I only use silicone to cook with. The pans that I don’t use that often aren’t as bad but I do cook everyday. This may be cool for a small family or a first pot set but if you cook often and are used to decent cookware this may not be the best choice. But if you’re looking for a nice set to look at, it is easy on the eye until you start to use it.
Non-stick coating is coming off the tops
I received this set on November 5, 2022, and I absolutely loved the set. I used the 3 Qt pot at least 5 days a week. This is February 20, 2023, and the non-stick coating on the tops is coming off. At this point, I am afraid to cook with set because I don't want that non-stick coating (the lead) to fall into my food and my families eating some of that coating. Plus, I don't know if the non-stick coating is dangerous to consume.
We are sorry to hear about your experience. Here are some tips for you to maintain the superior nonstick performance. Always cook in LOW TO MEDIUM HEAT. HAND WASHING RECOMMENDED though DISHWASHER SAFE. Always cool down to room temperature before hand washing. The use of high heat and a sudden temperature change, thermal shock, can cause metal fatigue, warping, deformation, nonstick deterioration, chipping, discoloration. Never use hard objects on the nonstick surface.
Worst Experience Ever
Ordered this for a Christmas present and Sam's never delivered plus their customer service was zero help with helping me locate it at a local club. In fact, one of the customer service reps put me on hold and never came back. By far, one of the worst online buying experiences I've ever encountered... I can't see myself or my family buying much from this company in the future because they're terrible!!!
We're sorry for this experience, Crunch1, and ask that you please contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.