Thank you for getting in touch about our Olay Sun Hydrating Moisturizer with SPF 30. We value your loyalty to our products but it saddens us deeply to hear that your eyes became irritated. We understand how frustrating this can be and it's definitely not the kind of experience we want you to have. So we can be sure that your comments get the attention they deserve, we'd like to collect some additional information. You can be sure that every detail shared will be reported to our Health and Safety Team and the rest of our Olay Team. Safety is at the heart of all that we do and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We do ask that if you have not already done so, please discontinue from using the product. When you find the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

We understand preferences can vary, and greatly appreciate you letting us know how you feel. We're sorry you were disappointed with your purchase of our Sun Hydrating Facial Moisturizer with Sunscreen SPF 30, and are sharing your feedback with the rest of our team. We'd love the opportunity to help you find a product you'll love based on your skin type and concerns. Please call us at 1-800-285-5170 or send us an email through the Contact Us page on our website for assistance.

Thank you for getting in touch about our Olay Sun Hydrating Facial Moisturizer with SPF 30. While we are glad that the product was lightweight and that you found it easy to use while traveling, it disappoints us greatly to hear that your skin wasn't moisturized and that your eyes burned. This definitely isn't the kind of experience we want or expect any of our consumers to have. We understand how frustrating this can be and that is why we want your comments to get the attention they deserve. To do just that, we'd like to gather more information from you. Please be assured that every detail provided will be reported to our Health and Safety Team and the rest of our Olay Team. Safety is at the heart of all that we do and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We do ask that if you have not already done so, please discontinue from using the product. We'd appreciate it if you gave us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.