I have two of this seat, one in each car for my infant. The harness system is terrible quality. It takes every ounce of my strength to tighten the harness system and sometimes the straps barely budge at all! This occurs with both seats, so unless a whole batch of these were defective, it is a problem with the overall product quality.

For the price of this car seat it isn't bad and is a good, safe option. My son is comfortable in it and has never complained. However, loosening and tightening the straps is extremely difficult, it is not smooth at all. I really have to tug to tighten and loosen and it takes more time than it should to get him in and out of the seat because of this. Installing does take more time than other car seats that we have, but its not too much of an issue for me because we rarely take the seat of out the car. But if you switch cars a lot it could be annoying.

my wife drives drives a 2014 equinox and this car seat doesn't recline far enough and my daughters head tilts forward to much, I read up on the problem online and found there solution is to put a rolled up towel or pool noodle under the front of the car seat to help it recline more. I don't find that to be an executable solution

We bought this as an upgrade seat when my child started to outgrow her infant carrier. My daughter seems very comfortable in this seat, but that is about the only pro I have for it. It must be installed on the passenger side in order to see the recline level and instructions. The recliner button is in a spot that cannot be reached after it is installed, and my biggest issue, is that the harness straps are impossible to tighten. I have had my husband pull with all his might and we still cannot get the straps to tighten. We cannot afford another car seat so we honestly do the best we can and hope for no accidents at the expense of my child's safety. I could NEVER recommend this seat to another parent. I worry every time we have to go somewhere. Your child's safety will be compromised if you use this seat.

Was not difficult to install. I feel like the chest straps are never toght enough and very difficult to pull tight. I actually did a video conf with a staff from safety 1st and saw I didn't have the straps through the right loop. I adjusted it..while now I can't tighten the straps properly, it is very difficult to pull. Even my husband has a hard time with it. I probably will just spend the extra money next time and get something of better quality.

We bought this seat for my daughter before she was even born (purchased Sept 2015, she was born March 2016) and have absolutely loved it every step of the way. I have never had a problem with the straps sticking and I'm not even 100lbs. I trust this seat 110%. We have even taken it out of my Suburban to clean and readjust straps and will flip my daughter upside down holding the seat and she never moves (and thinks it's hilarious too). My husband and I are both on the volunteer fire department and love this seat.

My son and I were in a car accident that totalled my car this past weekend. We were both okay, I walked away with minor injuries and my son had not even a small bump. He stayed completely safe and unharmed in his carseat to the point that he didn't cry longer than about 30 seconds before he was playing with me to keep him distracted while we waited for the ambulance and fire fighters to show up. Highly reccomend and I will be replacing his carseat with the exact same one he was using! It kept him safe and has made this mama a 100% safety 1st user!

UNSAFE!!!! This is the worst car seat ever made. The straps are impossible to tighten. The first seat we had did the same and the replacement seat is no better. I do not feel it's safe enough for my child to be in so I guess it will be going to the garbage. Waste of money. The seat rattles when empty too. DO NOT BUY!

I received this product from the Stellar Product Testing Panel in exchange for my honest review. The Safety 1st Grow and Go All-in-One Convertible Car Seat came with an easy-to-read manual. Reading instructions, initial set-up, and getting acquainted with this new car seat only took about 30 minutes. I love that future car seat set-up and installation will be a breeze. My favorite thing about this car seat is that it will grow with my little one—we will be able to use this convertible car seat for many years! I like that in rear-facing mode there is a Level 2 for baby (manual states it's safe as long as baby can sit-up unassisted on their own) to sit-up a bit more—but, I didn't feel baby was ready for Level 2, even though developmentally she can sit-up on her own. Our first drive, she fell asleep—and her head hung forward, I pulled over and set it back to Level 1—which was easy! I'm definitely looking forward to using Level 2 when baby is older, but still rear-facing. Baby seems much more comfortable & happy in the Safety 1st Grow & Go than her previous car seat—there is ample padding, its an easy buckle-up system, and I can rest assured—she's safe. I like that the padding comes out easily—without unstrapping the harness—for easy machine-washing—for the inevitable blow-out, spit-up, or food crumbs. Another feature I adore—both cup holders are removable, and dishwasher-safe for easy-cleaning. Overall, this car seat exceeds my expectations!

We purchased this for our daughter and at the beginning had no issues. About 6 months later the strap to tighten down all the straps gets caught and doesn't want to move past a certain area. Her chest clip doesn't want to latch or stay latched which is a huge concern for me whenever I put her in the car. I contacted customer service and have never heard back. It's been a year since I contacted them and still no response and now I'm worried I won't be able to get a replacement one