Thank you for your honest and constructive feedback regarding your LG TV. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. This model really have a good picture quality. Your comment regarding the remote will not go unnoticed and will be considered for our product development. If there's anything we can do to serve you, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000.

Hey how are you. Thank you for sharing the love with our LG TV. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. We appreciate you. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.