We’re sorry to hear about your little one’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

Hester, we're sorry the diapers didn't reach you in the condition we'd expect. We have many quality checks in place during manufacturing to make sure every box is perfect. We're grateful you let us know about your experience so we could help you. And it's diligent consumers like you that help us continually improve. We're glad to have you as part of the Pampers family, so please contact us anytime.