Hi, Anne. Thank you for reaching out to us and sharing your feedback on the LG TV ( 65UQ7050ZUD) model. We understand the importance of receiving the correct unit. We strive to provide exceptional customer service and ensure a smooth and seamless shopping experience. We recommend contacting Sam's Club customer service at 888-746-7726 for immediate assistance. If you need more help, you can also reach out to us on social media @LGUSSupport. ^Juvy

Hi, Blake. Thank you for sharing your feedback on the LG TV (65UQ7050ZUD) model. We understand how important a smooth interface is for your viewing experience. We strive to provide reliable, high-quality products that exceed our customers&#39; needs and expectations. Your insights are valuable, and we’d like to assist you further.<br /><br />As a troubleshooting step, try clearing the cache on the WebOS platform, as this can sometimes improve performance. For more assistance or to discuss app availability, please send us a private message on social media &#64;LGUSSupport, and our team will be happy to help you explore options. We appreciate your patience. ^Juvy

Hey there. Thanks so much for your awesome feedback on your LG Smart TV! With its amazing picture quality and smart features, it’s all set to take your entertainment to the next level. For more feedback or questions, private message us on social media &#64;LGUSSupport​. Enjoy every fun moment with your new TV! ^David